CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE – Half Confirmed

ACARA

09 – 10 Januari 2017 | Rp. 4.250.000,- di Hotel Dreamtel Menteng/ Hotel Ibis, Jakarta – HALF CONFIRMED

 

TRAINING OBJECTIVE CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE

  1. Understand conflict and how to manage conflict, change & handling difficult people
  2. Successfully resolving conflicts
  3. Be more assertive in dealing with others in most situations
  4. More understand on human feeling, thinking and behaviour

TRAINING MATERIAL OUTLINE CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE

  1. Conflict
  2. Managing Conflict
  3. Knowing yourself before knowing others
  4. Knowing characteristics  of  difficult people
  5. Developing your emotional intelligence
  6. Positive Mental Attitudes
  7. Handling objections
  8. Balance of power ( physical, mental and verbal )
  9. Communication
  10. Empathy Communications
  11. Effective Communication
  12. How to manage a good message
  13. Effective Communication
  14. How to manage a good message
  15. Listening not hearing
  16. Becoming interactive listener
  17. Becoming message centred vs speaker centred
  18. Negotiation Skill
  19. Four Basic Climates that can exist during a dealing
  20. Negotiation Planning Power
  21. The Role of Supervisor : Today & Future
  22. Discussion & Conclusion
  23. Closing

 

WHO SHOULD ATTEND THIS TRAINING?

All Staff,  Supervisor, or  Manager  who want  to improve their qualification, working ability and personal power.

FASILITATOR CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE

Team Trainer

 

INVESTASI CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE

Rp. 4.250.000,- (Empat Juta Dua Ratus Lima Puluh Ribu Rupiah) belum termasuk pajak terkait

Investasi sudah termasuk :

  1. Sertifikat keikutsertaan
  2. Coffe Break 2X dan Lunch
  3. Souvenirs dan Seminar Kits
  4. Seminar Bag
  5. Modul
  • Discount 10% apabila pendaftaran group minimal 5 orang dari perusahaan yang sama (untuk satu pelatihan dan waktu yang sama).
  • Pelaksanaan training akan diselenggarakan apabila telah mencapai quota peserta 4 – 5 orang.
  • Konfirmasi pelaksanaan training akan dilakukan 3 (tiga hari sebelum tanggal pelaksanaan).

CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE

 

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
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  4. DATA PRIBADI
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  8. (valid email required)
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  11. DATA PRE REGISTRATION (Tidak Mengikat)
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  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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