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Silakan ketik kebutuhan training Anda di sini. Ada lebih 17.000 topik dan 150.000 event sepanjang tahun 2020

Communication & Interpersonal Skills

Acara

22 – 23 April 2020 | Rp 5.525.000 di Amaris La Codefin/ Santika Hayam Wuruk, Jakarta
10 – 11 Juni 2020 | Rp 5.525.000 di Amaris La Codefin/ Santika Hayam Wuruk, Jakarta
21 – 22 Oktober 2020 | Rp 5.525.000 di Amaris La Codefin/ Santika Hayam Wuruk, Jakarta

Jadwal Training 2020 Selanjutnya . . .

 

 

Materi Training Communication & Interpersonal Skills

Materi training yang akan di bahas topik Communication & Interpersonal Skills adalah :

  • Hari Pertama :
    • Good Communication skills are essential
    • Verbal and Non Verbal Communication
    • Communication Cycle
    • Understanding communication barriers
    • Change your self to change others
    • Effective listening, responding and questioning
  • Hari Kedua :
    • Communication Style & Strenghts
    • Assertiveness Strategies to Redirect Staff Towards The Behavior
    • Techniques for dealing with workplace anger and moving collagues from “no” to “yes”
    • How to receive and deliver feedback with confidence

 

Facilitator Training Communication & Interpersonal Skills

Divdeni Syafri

Berlatar belakang pendidikan di FISIP – Universitas Padjajdjaran Bandung, mengawali karir di perbankan. Hampir 20 tahun pengalaman kerja di PT. Bank Danamon Indonesia, Tbk dengan memulai karir  sebagai: agent call center 24 jam selama 2 tahun, menangani informasi produk danamon berbagai keluhan nasabah, kemudian diangkat sebagai Manager Customer Care Center selama 8 tahun, menangani keluhan nasabah yang dimuat di media cetak, email, telepon, website, walk in customer dan mediasi perbankan yang melibatkan Bank Indonesia. Menjadi salah satu PIC yang tercatat di Bank Indonesia yang melaporkan keluhan nasabah khususnya keluhan financial sekaligus menjadi PIC untuk mediasi perbankan antara nasabah, Bank Danamon dan Bank Indonesia.

 

Jadwal Training 2020

  • 22 – 26 April 2020
  • 22 – 23 Juni 2020
  • 10 – 11 Agustus 2020
  • 21 – 22 Oktober 2020
  • 16 – 17 Desember 2020

 

Lokasi Training 

Amaris Hotel La Codefin / Neo Hotel – Kebayoran / Hotel Santika Premiere Hayam Wuruk, Jakarta (Tentative)

 

FEE TRAINING

  • Rp. 4.450.000 ,- (REG for 3 person/more; payment 1 week before training)
  • Rp. 4.650.000 ,- (REG 2 weeks before; payment 1 week before training)
  • Rp. 5.150.000 ,- (On The Spot; payment at the latest training)
  • Rp. 5.525.000 ,- (Full fare)

 

Communication & Interpersonal Skills

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
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