Communication & Interpersonal Skills

Acara

19 – 20 Desember 2018 | Rp 5.225.000 di Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta

Jadwal Training 2019

13 – 14 Februari 2019 | Rp 5.225.000 di Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta
24 – 25 April 2019 | Rp 5.225.000 di Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta
24 – 25 Juni 2019 | Rp 5.225.000 di Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta

Jadwal Training 2019 Selanjutnya …

 

Materi Training Communication & Interpersonal Skills

Materi training yang akan di bahas topik Communication & Interpersonal Skills adalah :

  • Hari Pertama :
    • Good Communication skills are essential
    • Verbal and Non Verbal Communication
    • Communication Cycle
    • Understanding communication barriers
    • Change your self to change others
    • Effective listening, responding and questioning
  • Hari Kedua :
    • Communication Style & Strenghts
    • Assertiveness Strategies to Redirect Staff Towards The Behavior
    • Techniques for dealing with workplace anger and moving collagues from “no” to “yes”
    • How to receive and deliver feedback with confidence

 

Facilitator Training Communication & Interpersonal Skills

Divdeni Syafri

Berlatar belakang pendidikan di FISIP – Universitas Padjajdjaran Bandung, mengawali karir di perbankan. Hampir 20 tahun pengalaman kerja di PT. Bank Danamon Indonesia, Tbk dengan memulai karir  sebagai: agent call center 24 jam selama 2 tahun, menangani informasi produk danamon berbagai keluhan nasabah, kemudian diangkat sebagai Manager Customer Care Center selama 8 tahun, menangani keluhan nasabah yang dimuat di media cetak, email, telepon, website, walk in customer dan mediasi perbankan yang melibatkan Bank Indonesia. Menjadi salah satu PIC yang tercatat di Bank Indonesia yang melaporkan keluhan nasabah khususnya keluhan financial sekaligus menjadi PIC untuk mediasi perbankan antara nasabah, Bank Danamon dan Bank Indonesia.

 

Jadwal Training Communication & Interpersonal Skills

  • 13 – 14 Februari 2019
  • 24 – 25 April 2019
  • 24 – 25 Juni 2019
  • 19 – 20 Agustus 2019
  • 23 – 24 Oktober 2019
  • 18 – 19 Desember 2019

Venue: Amaris Hotel La Codefin Kemang /Neo Hotel – Kebayoran/ Hotel Santika Premiere Hayam Wuruk, Jakarta (tentative)

 

Biaya Training Communication & Interpersonal Skills

  • Rp. 4.150.000 ,- (REG for 3 person/more; payment 1 week before training)
  • Rp. 4.350.000 ,- (REG 2 weeks before; payment 1 week before training)
  • Rp. 4.850.000 ,- (On The Spot; payment at the latest training)
  • Rp. 5.225.000 ,- (Full fare)

 

Communication & Interpersonal Skills

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
  14. Captcha
 

cforms contact form by delicious:days

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.