CIWM – CERTIFIED INTERNATIONAL WAREHOUSE MANAGER

CIWM – CERTIFIED INTERNATIONAL WAREHOUSE MANAGER

*International Certification issued by American Academy, Colorado, USA*

Available Online & Offline Training

• 25-26 Juni 2026, Hotel Asyana, Kemayoran, Jakarta (Almost Running)
• 20-21 Juli 2026,  Hotel Malyabhara, Malioboro, Yogyakarta (Confirmed Running)
• 13-14 Agustus 2026, Online via Zoom Meeting (Confirmed Running)

Tanggal dan Lokasi training  lainnya silakan KLIK DI SINI

🌍 Mastering Global Warehouse Management Excellence

Warehousing is more than just storing goods—it is a strategic function at the heart of modern supply chain management. Effective warehouse management ensures that inventory is properly organized, transportation flows smoothly, and products are delivered on time. By optimizing storage and retrieval processes, businesses can reduce costs, maximize stock levels, and improve customer satisfaction. In today’s competitive market, mastering warehouse operations is essential for companies aiming to achieve efficiency and long‑term growth.

⚙️ From Operations to Competitive Advantage

Managing a world‑class warehouse is no longer seen as a cost center but as a powerful source of competitive advantage. The CIWM program emphasizes the importance of selecting the right processes, equipment, and operational strategies to drive performance. Participants will explore warehouse functions such as location planning, materials handling, security, finance, and productivity controls. This comprehensive approach ensures that future warehouse managers can continuously improve operations through measurable performance standards and effective management practices.

🎓 CIWM Certification for Career Growth

The American Academy’s Certified International Warehouse Manager (CIWM) Certification is designed for professionals who aspire to become successful warehouse managers. This globally recognized credential equips participants with essential skills in supply chain integration, staff management, health and safety, and the use of modern technological solutions in warehouse operations. By completing this program, candidates gain the expertise required to lead efficient, safe, and technologically advanced warehouses that meet international standards.

📊 Practical Case Studies and Real‑World Application

To bridge theory with practice, the CIWM training includes integrated case studies where participants work in teams to analyze customer, supplier, and inventory data. They will design warehouse layouts, evaluate transportation systems, and recommend distribution center locations tailored to industry needs. Additionally, participants will learn to identify and implement warehouse management policies, standards, and logistics controls, ensuring compliance and operational excellence. This hands‑on approach prepares graduates to confidently tackle real‑world challenges and deliver measurable results in their organizations.

OBJECTIVES

On completion of this segment, participant should be able to:

1. To build a working understanding of warehouse principles and to expose students to the language of logistics
2. To understand current challenges faced by warehouse management professionals and to provide a basis for
3. thinking through these challenges
4. To view warehouse management as more than an operational function that passively executes a plan, but as a strategic function that creates value and competitive advantage
5. To appreciate the importance that managing change and managing people play in the success of an organization
6. To prepare the participants for career opportunities or internships
7. To prepare for CIWM certificate AAPM examination

CONTENTS CERTIFIED INTERNATIONAL WAREHOUSE MANAGER

Module 1 – The Basic Principles of Warehouse Management

• Basic Principles
• Functions of Warehouse
• Information Management
• Movement of Goods
• Storage of Goods
• Role of Warehouse Manager
• Supervises Sale Order Processing
• Effective Warehouse Management
• Safety Regulations
• Avoid Micro Management
• Periodically Conduct Inventory Reviews
• Review your Budget Often
• Seek Additional Learning Opportunities
• Inefficient Utilisation
• Unclear Inventory Location
• Inaccurate Inventory Counts
• Redundant Policies and Procedures
• Wasted Picking Time
• Storage Requirements
• Warehouse Equipment’s
• Warehouse Restrictions
• Warehouse Work Flow
• Warehouse Summary

Module 2 – Technology and Trends in Warehouse Management

• Technology and Trends in Warehouse
• Radio Frequency
• Warehouse Equipment and Morden Technology
• Principles of Logistics and Technology
• Enforcing Compliance and Change
• Familiarise yourself with available technologies
• Advantages and Disadvantages 3PL Provider
• Choosing a 3PL
• Robotics
• Technology

Module 3 – Warehouse Processes

• Warehouse Processes
• Warehouse Inspection
• Importance of Warehouse Organisation
• Popular Storage Methods
• Pallet Racking
• Shelves
• Flow Racks
• Automated Storage and Retrieval
• Types of Picking
• Types of Packing

Module 4 – Picking and Warehouse Management

• Picking and Warehouse Management
• Importance of Picking
• Picking Methods
• Picking Systems
• Automatic Storage and Retrieval
• Flow Racks
• Barcode Scanners
• Automatic Picking Machines
• Carousels
• Order Cycle Time
• Order Accuracy

Module 5 – Managing Warehouse Inventory

• Warehouse Layout
• Consider-Zone-Based Storage
• Invest in Warehouse Management
• Picking Efficiency is Crucial
• Label Absolutely Everything
• Inventory Management -Tracking
• Set product Par Levels
• The Importance of Auditing
• Cycle Counting
• Spot Checking
• How to reduce inventory costs
• Get Rid of Dead Stock
• Negotiate Payment Terms
• Think about SKU System
• Technological Tips and Tricks

Module 6 – Controlling, Verifying and Reporting Stock

• Types and Quality of Stock
• Controlling Stock Movement
• Just in Time Ordering
• Methods of Stock Verification
• Warehouse Reporting
• Choosing Warehouse Management

Module 7 – Inventory and Supply Chain in a Warehouse

• Main Functions of Supply Chain
• Main Principles of Supply Chain
• Supply Chain Processes
• Optimising Supply Chain
• Embrace Technology
• Communication
• Troubleshooting and Problem Management
• Feedback

Module 8 – Managing People in a Warehouse

• Hiring Process
• CV-Library
• Screening Process
• Disciplinary Issues
• Conflict Resolution
• Motivating
• Feedback
• Compliance
• Data Retention

Module 9 – Safety in a Warehouse

• Developing and Enforcing a Health and Safety Plan
• Manual Handling
• Risk Assessment
• Assessing Risks
• Fire Safety
• Considering Automation
• Train your Employees
• Providing First Aid
• Reporting Injuries
• Safety Warehouse Summary

Module 10 – Warehouse Cost Management

• Categories of Warehouse Costs
• Handling
• Storage
• Operation Administration
• Types of Costs
• Performance Reviews
• Slotting
• Technologies
• Communication and Training
• Summary of Warehouse Cost Management

Training Methods

The training can be conducted using two methods, allowing participants to choose the most suitable option:

Offline Training Method:

1. The instructor conducts face-to-face training for 8 hours per day (8:00 AM – 4:00 PM (WIB)) over 2 scheduled days.
2. Techniques used: presentations, discussions, practical exercises/simulations, roleplay, and case studies.
3. The training is conducted in a classroom setting.

Live Online Training Method:

1. The instructor conducts live training for 4 hours per day (8:00 AM – 12:00 PM or 1:00 PM – 5:00 PM (WIB)) over 2 scheduled days.
2. Techniques used: presentations, discussions, practical exercises/simulations, roleplay, and case studies.
3. The training is conducted via Zoom or Google Meet.
4. Live Online Training Requirements:

1. 1. Participant Preparation
      • It is recommended to use a laptop instead of a smartphone.
      • Ensure a stable internet connection.
      • Prepare notebooks and writing tools.
      • Participants must install the necessary applications before the training session. If assistance is needed, they may contact our staff before the training begins.
   2. Platforms Used
      • The primary platforms for live training sessions are Zoom or Google Meet.
      • Materials, assignments, and documents can be accessed via Google Classroom, Google Drive, Email, or WhatsApp, depending on the organizer’s instructions.
   3. How to Join the Video Conference
      • The organizer will send an invitation link.
      • Click on the provided link and follow the instructions.
      • You will be directed to the video conference session.

Examination Method

• The examination will be conducted on the third day or according to a mutual agreement.
• The exam will be held online using Zoom or Google Meet.
• Participants will be required to complete 50 multiple-choice questions within a 2-hour time limit.

Instructors

Prof. Dr. Ir. Elisa Kusrini, MT, CPIM, CSCP, SCOR-P

and team.

JADWAL TRAINING 2026

The training schedule can be adjusted based on participants’ requests and trainer availability.

Jadwal Training 2026

INVESTMENTS AND FACILITIES

CLOSING STATEMENT

Through this training, participants are expected to improve their competencies in the field of warehouse manager.

CIWM – CERTIFIED INTERNATIONAL WAREHOUSE MANAGER