PROCESS MANAGEMENT: MAPPING AND IMPROVEMENT

EVENT

06 – 08 Juni 2016 | IDR 6.000.000 per participant di Hotel Lynn, Yogyakarta
15 – 17 Juni 2016 | IDR 6.000.000 per participant di Hotel Lynn, Yogyakarta
20 – 22 Juni 2016 | IDR 6.000.000 per participant di Hotel Lynn, Yogyakarta
11 – 13 Juli 2016 | IDR 6.000.000 per participant di Hotel Lynn, Yogyakarta

Jadwal Selanjutnya …

 

TRAINING OBJECTIVES PROCESS MANAGEMENT

  1. Understand process definitions and importance of processes in their organizations.
  2. Examine elements of a business process.
  3. Do process assessments for core, support and linkage processes.
  4. Analyze, simplify and improve processes.
  5. Create process maps and measure performance.

 

TRAINING OUTLINES PROCESS MANAGEMENT

Definitions

  • Process
  • Process Approach to Improvement
  • Advantages of Process Mapping
  • Elements of a Process
  • Attributes of a Process Map
    • Who Is the Customer?
    • What Is Critical to Their Satisfaction?
    • Where Can We Obtain Process Performance Data?
    • How Well Do Our Processes Satisfy Their Needs?
    • What Is Our Business Value Chain?
    • How Do We Measure Value?
    • What Are the Opportunities in Terms of Reducing Cycle Time, Defects and Non Value Added?

Assessing Internal Audits Systems

  • Understanding Process Approach

Process Assessments Approaches

  • Turtle Diagram
  • Customer Oriented Processes
  • Support Oriented Processes
  • Management Processes
  • Diagnosis of a Process
  • Analyzing and Improving a Process
  • Value Stream Mapping

Manufacturing/Service Assessments

  • Setting Objectives and KPIs
  • Designing an Assessment Flowchart
  • Process Maps Symbols
  • Creating a Process Map
  • Workshop

Process Measurements and Improvement

  • Problem-Solving Techniques
  • Process Auditing as a Tool for Continuous Improvement
  • Benchmarking and the Balanced Scorecard

How Do We Get to an Improved Process and Increase Customer Satisfaction?

  • What Is the Scope of this Process Improvement?
  • Who Will Sponsor the Improvement Initiative?
  • What Resources Do We Need?
  • What Are the Business Objectives?
  • What Other Opportunities Are There?

Management as a Tool to Improve Business Performance – Reducing Cost, Cycle Time, Errors and Improving Internal and External Customer Satisfaction.

 

TRAINING INSTRUCTOR PROCESS MANAGEMENT

Patisina, ST., M. Eng.

TRAINING TIME & VENUE PROCESS MANAGEMENT

  • 6-8 Juni 2016
  • 15-17 Juni 2016
  • 20-22 Juni 2016
  • 11-13 Juli 2016
  • 20-22 Juli 2016
  • 25-27 Juli 2016
  • 3-5 Agustus 2016
  • 8-10 Agustus 2016
  • 29-31 Agustus 2016
  • 7-9 September 2016
  • 12-14 September 2016
  • 26-28 September 2016
  • 12-14 Oktober 2016
  • 17-19 Oktober 2016
  • 26-28 Oktober 2016
  • 7-9 November 2016
  • 16-18 November 2016
  • 21-23 November 2016
  • 6-7 Desember 2016
  • 14-16 Desember 2016
  • 21-23 Desember 2016
  • 26-28 Desember 2016

Hotel Lynn | Yogyakarta

 

TRAINING FEE PROCESS MANAGEMENT

  • IDR 6.000.000 per participant (Non-Residential)
  • Minimal participants : 2 persons (Yogyakarta)

 

TRAINING FACILITIES PROCESS MANAGEMENT

  • Training Modul
  • Stationeries
  • Certificate
  • Backpack
  • Exclusive Polo shirt
  • Flashdisk containing materials
  • Training photo
  • 2x coffee break and lunch
  • Transportation Service from airport to hotel / training venue (at least for 2 participants from the same company).

PROCESS MANAGEMENT: MAPPING AND IMPROVEMENT

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
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  4. DATA PRIBADI
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  11. DATA PRE REGISTRATION (Tidak Mengikat)
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  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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