Personality Development for Secretary

Event
04 – 06 Agustus 2015 | Rp 6.500.000 at Yogyakarta
15 – 17 September 2015 | Rp 6.500.000 at Yogyakarta
20 – 22 Oktober 2015 | Rp 6.500.000 at Yogyakarta
03 – 05 November 2015 | Rp 6.500.000 at Yogyakarta
15 – 17 Desember 2015 | Rp 6.500.000 at Yogyakarta

 

DESCRIPTION TRAINING PERSONALITY DEVELOPMENT FOR SECRETARY

An efficient and effective office secretary builds good image of an organization and proves to be an asset to his/her supervisor. Information technology has brought about a paradigm shift in office working and the skills required by office secretaries. Decision makers are overloaded by information and data so they need skillfully trained to stream line the flow of information. The more skills they have, the more time their organizational heads will save and the organization as a whole will become more effective and professional.

During the workshop, the participants will review and discuss which kind of duties and skills they are responsible for and which standards should be achieved in performing a variety of office tasks.

 

OBJECTIVE TRAINING PERSONALITY DEVELOPMENT FOR SECRETARY

This program provides insight and increased knowledge to staff in accordance with the application of professional competence in their fields, and a clear understanding of the skills, behaviors and attitudes required of the staff. After completing this practical program, participants will be able to:

  •  understand how her role as Secretary contributes to organizational success
  •  build an effective work team
  •  plan and coordinate workflow and productivity
  •  interact with people in ways which reinforce positive working relationships
  •  show concern for excellence
  •  manage personal emotions and stress
  •  manage conflict, difficult situations and people with ease
  •  deliver presentations to small groups for maximum effect

 

 

COURSE CONTENT TRAINING PERSONALITY DEVELOPMENT FOR SECRETARY

Personal Management Skills

  • Find your place in the management team
  • Identifying your core competencies
  • Matching business goals with administrative support

Developing a Professional Image

  • Characteristics of a professional
  • Improving your credibility
  • Developing confidence and esteem

Communications Skills

  • Communicating effectively
  • Active Listening skills
  • Giving and getting instructions
  • Tact and diplomacy

Interpersonal Skills

  • Working relationships and team dynamics
  • Managing verbal and non-verbal behavior
  • Managing your emotions
  • Building mutual respect and trust with others

Partnering with Your Boss and Office Team

  • How to Deal with Your Boss and Other Team
  • Get-And-Keep Your Boss Organized
  • Working Out Problems with Your Boss

Dealing with Difficult People

  • Recognize, Develop and Refine Certain Personal Characteristics
  • Learn how to tackle conflict, complains, Dealing with Negativity and De-motivation and or Conflict at the Workplace with Agility and Professionalism
  • How to Cope with Different Personality Types

Planning and Scheduling

  • Planning and Setting objectives
  • Key steps of solving problems
  • Setting Priorities and goals
  • Urgency/Importance dilemma

Conflict Resolution

  • Resolve conflict in a professional manner
  • Coping with Stress
  • Dealing with difficult people

 

WHO SHOULD PARTICIPATE

This Program is suitable for all secretaries or professionals in each industry who lead secretarial support, manage an office environment, or work as a personal assistant within the organization

 

TRAINING METHOD

  • Presentation
  • Discussion
  • Case Study
  • Evaluation

 

TRAINER

Fauzan Asmara

 

 

TIME

  • Tanggal 04-06 Agustus 2015
  • Tanggal 15-17 September 2015
  • Tanggal 20-22 Oktober 2015
  • Tanggal 03-05 November 2015
  • Tanggal 15-17 Desember 2015

 

PLACE

  • JAKARTA
  • BANDUNG
  • YOGYAKARTA
  • BATAM
  • SEMARANG
  • SURABAYA
  • DENPASAR
  • MEDAN
  • DLL

 

 TRAINNING FEE

Rp 6.500.000,-/person/Non Recidential

 

FACILITIES

  • Training Kit
  • Handout
  • Certificate
  • Lunch + 2 X Coffee Break
  • Souvenir
  • Pick Up Participant

 

Personality Development for Secretary

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
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  4. DATA PRIBADI
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  8. (valid email required)
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  11. DATA PRE REGISTRATION (Tidak Mengikat)
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  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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