DEALING WITH DIFFICULT PEOPLE

Event

15 – 17 September 2015 | Rp 6.500.000 at Yogyakarta
20 – 22 Oktober 2015 | Rp 6.500.000 at Yogyakarta
03 – 05 November 2015 | Rp 6.500.000 at Yogyakarta
15 – 17 Desember 2015 | Rp 6.500.000 at Yogyakarta

 

PARTICIPANT TRAINING DEALING WITH DIFFICULT PEOPLE

Anyone who has to deal with difficult people or difficult issues

 

OBJECTIVE TRAINING DEALING WITH DIFFICULT PEOPLE

  1. Identify what are problem people and behavior
  2. Demonstrate practical techniques for managing problem people situations
  3. Enable practical exercises to show what skill are needed in managing problem people and situations

 

OUTLINE TRAINING DEALING WITH DIFFICULT PEOPLE

  • Knowing yourself first
  • Understanding behaviour and its effects
  • The organisational context
  • Understanding the dynamics
  • different behaviour types
  • Managing your own reactions
  • Dealing with difficult situations
  • Communication skills that help deal effectively with difficult people

TRAINING METHOD

  • Presentation
  • Discussion
  • Case Study
  • Evaluation



INSTRUCTOR

Drs. H. Syafaruddin Alwi, MS

 

 

TIME

  • Tanggal 15-17 September 2015
  • Tanggal 20-22 Oktober 2015
  • Tanggal 03-05 November 2015
  • Tanggal 15-17 Desember 2015



PLACE

  • JAKARTA
  • BANDUNG
  • YOGYAKARTA
  • BATAM
  • SEMARANG
  • SURABAYA
  • DENPASAR
  • MEDAN
  • DLL

 

TRAINNING FEE

Rp 6.500.000,-/person/Non Recidential



FACILITIES

  • Training Kit
  • Handout
  • Certificate
  • Lunch + 2 X Coffee Break
  • Souvenir
  • Pick Up Participant

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
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  4. DATA PRIBADI
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  8. (valid email required)
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  11. DATA PRE REGISTRATION (Tidak Mengikat)
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  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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