CUSTOMER FOCUS SELLING SKILLS – Half Confirmed

Acara

05 – 06 Juni 2017 | Rp.4.250.000 di Hotel Ibis/ Dreamtel Hotel/ Favehotel, Jakarta
03 – 04 Juli 2017 | Rp.4.250.000 di Hotel Ibis/ Dreamtel Hotel/ Favehotel, Jakarta – HALF CONFIRMED
01 – 02 Agustus 2017 | Rp.4.250.000 di Hotel Ibis/ Dreamtel Hotel/ Favehotel, Jakarta
04 – 05 September 2017 | Rp.4.250.000 di Hotel Ibis/ Dreamtel Hotel/ Favehotel, Jakarta

Jadwal Training 2017 Selanjutnya …

 

 

Pelatihan teknik menjual ini difokuskan kepada bagaimana memenuhi kebutuhan pelanggan sehingga sangat cocok untuk staf penjualan yang bergerak dalam bidang penjualan jasa, barang yang sulit dan kompleks, kontrak tender, ataupun barang/jasa yang bernilai tinggi. Pelatihan ini dimakduskan agar peserta mempunyai pemahaman dan ketrampilan mengenai Professional Selling Skills; memahami langkah-langkah teknis, konsep, sikap, dan perilaku yang dituntut dalam bidang penjualan; memperluas pengetahuan mengenai lingkungan penjualan dan pemasaran; dan dilengkapi dengan teknik membimbing dan menjadi mentor untuk sales persons junior ataupun yang baru.

 

TOPIK BAHASAN

1: ROLES OF SALESPERSONS

  • Market Conditions and Challenges;
  • Building Competitiveness Factors;
  • The Selling Challenges;
  • The Role of Salesperson;
  • The Persuasive Selling Process;

2: PROSPECTING AND CONTACTING

  • The Prospecting Funnel;
  • The Power of Referrals;
  • Qualification and Sales Strategy;
  • Initial Contact; Introduction Letter;
  • Initial Contact: Phone Call;
  • Cold Calling;
  • Choosing Methods of Contact;
  • Tips for Telephone Appointment.

3: PLANNING THE SALES

  • Planning the Sales;
  • Anticipating the Customer’s Needs;
  • Qualifying the Sales;
  • Developing Relationship with prospect.
  • Gathering Information;
  • The Information Gathering “Funnel”;

GROUP DISCUSSION: PREPARING PRODUCT BENEFIT

INDIVIDUAL PRESENTATION AND FEEDBACK

Each participant will be asked to presents the benefits of each products using OHP and or LCD presentation tools. Instructor and the participants will give their opinion and feedbacks.

4: PRESENTING SOLUTION AND CLOSING THE SALES

  • Presenting Solution;
  • Deciding on the Value-added Solution;
  • Checking for Viable Solution;
  • Developing the Presentation Strategy;
  • Written Proposals;
  • Gaining Customer’s Commitment (Closing the Sales);
  • Buying Signals;
  • Action – Keeping the Commitments;

5: WORKING WITH OBSTACLES AND HANDLING COMPLAINTS

  • Working with Obstacles;
  • Customer Obstacles;
  • Types of Obstacles;
  • Dealing with Obstacles;
  • Tips in Handling Complaints

INDIVIDUAL ROLE-PLAY: GATHERING INFORMATION AND SELLING TECHNIQUES

6: COACHING AND MENTORING

  • Introduction to coaching;
  • What is coaching, counseling, and mentoring;
  • How to determine if coaching is needed;
  • Coaching model;
  • Feedback exercise; performance feedback tips;
  • Steps for conducting formal observation;
  • Coaching response exercise;
  • Review of handling difficult employees;
  • Effective mentoring technique

INDIVIDUAL ROLE-PLAY: DEALING WITH OBSTACLES AND HANDLING COMPLAINTS

 

FASILITATOR

TEAM TRAINER

Jadwal dan tempat pelaksanaan training :

  1. Tanggal 5-6 Juni 2017, Hotel Ibis / Dreamtel Hotel / Favehotel-  Jakarta
  2. Tanggal 3-4 Juli 2017, Hotel Ibis / Dreamtel Hotel / Favehotel –  Jakarta
  3. Tanggal 1-2 Agustus 2017, Hotel Ibis / Dreamtel Hotel / Favehotel –  Jakarta
  4. Tanggal 4-5 September 2017, Hotel Ibis / Dreamtel Hotel / Favehotel –  Jakarta
  5. Tanggal 2-3 Oktober 2017, Hotel Ibis / Dreamtel Hotel / Favehotel –  Jakarta
  6. Tanggal 1-2 November 2017, Hotel Ibis / Dreamtel Hotel / Favehotel –  Jakarta
  7. Tanggal 4-5 Desember 2017, Hotel Ibis / Dreamtel Hotel / Favehotel –  Jakarta

 

Investasi

Rp. 4.250.000,- ( Empat Juta Dua Ratus Lima Puluh Ribu Rupiah ) belum termasuk pajak.

Investasi sudah termasuk :

  • Sertifikat keikutsertaan.
  • Coffe Break 2X dan Lunch.
  • Souvenirs dan Seminar Kits.
  • Seminar Bag.
  • Modul
  • Discount 10% apabila pendaftaran group minimal 5 orang dari perusahaan yang sama (untuk satu pelatihan dan waktu yang sama).
  • Pelaksanaan training akan diselenggarakan apabila telah mencapai quota peserta 4-5 orang.
  • Konfirmasi pelaksanaan training akan dilakukan 3 (tiga hari sebelum tanggal pelaksanaan).

 

TRAINING CUSTOMER FOCUS SELLING SKILLS

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
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  4. DATA PRIBADI
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  8. (valid email required)
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  11. DATA PRE REGISTRATION (Tidak Mengikat)
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  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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