Category Archives: IT Strategic & System

STRATEGIC PLANNING FOR INFORMATION SYSTEMS

Acara

27 – 29 Maret 2017 | Rp 5.950.000/ peserta di Bandung
26 – 28 April 2017 | Rp 5.950.000/ peserta di Bandung
22 – 24 Mei 2017 | Rp 5.950.000/ peserta di Bandung
19 – 21 Juni 2017 | Rp 5.950.000/ peserta di Bandung

Jadwal Training 2017 Selanjutnya …

 

 

 

PENGANTAR:

Sistem Informasi atau information systems di sebuah perusahaan mengumpulkan, menyimpan, mengambil kembali, mengolah dan menyajikan data dan informasi untuk mendukung kegiatan pengambilan keputusan oleh pimpinan dan manajer. Implementasi sistem informasi mencakup perekrutan staf, pengembangan perangkat lunak dan investasi perangkat keras. Tanpa perencanaan sistem informasi yang matang, implementasi yang melibatkan investasi sumberdaya perusahaan yang sangat besar, tidak akan memberikan revenue yang besar bagi perusahaan. Karena itu, sistem informasi tidak hanya dikembangkan dalam jangka pendek, namun harus direncanakan dengan sistematis dan strategis untuk menjaga keberlangsungan perusahaan dan keunggulan perusahaan di tengah-tengah persaingan.

MATERI TRAINING STRATEGIC PLANNING FOR INFORMATION SYSTEMS

  1. Evolusi peran IT dalam bisnis perusahaan
  2. Manajemen strategis
  3. Konsep Strategic Alignment
  4. Value chain analysis
  5. Strategic Information Systems Planning: The Phases

SIAPA SEBAIKNYA MENGIKUTI TRAINING INI?

Manajer dan staf IT dan manajer atau staf bagian lain yang akan dilibatkan dalam kegiatan audit IT dari aspek bisnis.

 

INSTRUCTOR :

Singgih Saptadi, ST. MT. and Team

Singgih Saptadi, ST.MT.  adalah Master lulusan Teknik Industri ITB yang juga merupakan dosen tetap Teknik Industri UNDIP. Pernah menjabat Kepala Laboratorium Sistem Produksi dan Kepala Laboratorium Sistem Pendukung Keputusan Universitas Diponegoro. Bidang keahlian Beliau adalah Manajemen Operasi, Analisis dan Perancangan Pabrik, Manajemen pemeliharaan, Manajemen Resiko, Analisis Keputusan, Pengambilan Keputusan Multi-Kriteria, Supply-Chain Management Pemodelan dan Simulasi Sistem Industri, E-Business, Perencanaan dan Perancangan Sistem Perusahaan serta Perencanaan Strategis Sistem Informasi. Dengan kompetensi tersebut, Beliau terlibat dalam kegiatan konsultansi di Bank Indonesia, Pertamina, BRI, BNI, Holcim, Conoco Phillips, Freeport dan beberapa industri lainnya, termasuk perguruan tinggi. Selain itu, Beliau banyak memberikan pelatihan untuk industri dalam bidang-bidang kompetensi tersebut.

VENUE :

Kagum Group Hotel Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll

DURASI TRAINING :  

3 hari

  JADWAL TRAINING

  1. 27 Mar 2017-29 Mar 2017
  2. 26 Apr 2017-28 Apr 2017
  3. 22 May 2017-24 May 2017
  4. 19 Jun 2017-21 Jun 2017
  5. 26 Jul 2017-28 Jul 2017
  6. 14 Aug 2017-16 Aug 2017
  7. 27 Sep 2017-29 Sep 2017
  8. 25 Oct 2017-27 Oct 2017
  9. 27 Nov 2017-29 Nov 2017
  10. 27 Dec 2017-29 Dec 2017

 

INVESTATION PRICE/PERSON

  1. Rp 5.950.000/peserta (bayar penuh)  atau
  2. Rp 5.750.000/peserta (early bird, yang membayar 1 minggu sebelum training) atau
  3. Rp 5.500.000/peserta (grup, untuk 3 peserta atau lebih dari 1 perusahaan yang sama)

 

FACILITIES FOR PARTICIPANTS:

  1. Training Module
  2. Flash Disk contains training material
  3. Certificate
  4. Stationeries: NoteBook and Ballpoint
  5. T-Shirt
  6. Backpack
  7. Training Photo
  8. Training room with Full AC facilities and multimedia
  9. Lunch and twice coffeebreak every day of information systems training
  10. Qualified Instructor
  11. Transportation for participants from hotel of participants to/from hotel of training – VV (if minimal participants is 4 persons from the same company)

 

STRATEGIC PLANNING FOR INFORMATION SYSTEMS

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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AUDIT SISTEM INFORMASI – Confirmed

ACARA

27 – 28 Februari 2017 | Rp. 8.900.000 Per Peserta di Bali / Batam /Balikpapan / Manado / Lombok
06 – 07 Maret 2017  | Rp. 6.900.000 Per Peserta di Yogyakarta /Semarang / Solo
06 – 07 Maret 2017 | Rp. 7.900.000 Per Peserta di Bandung / Jakarta / Surabaya
06 – 07 Maret 2017 | Rp. 8.900.000 Per Peserta di Bali / Batam /Balikpapan / Manado / Lombok

20 – 21 Maret 2017 | Rp. 7.900.000 Per Peserta di Hotel Serela Merdeka, Bandung – CONFIRMED

Jadwal Training 2017 Selanjutnya …

 

Deskripsi Training Audit Sistem Informasi

Audit sistem informasi merupakan kegiatan yang bertujuan untuk mengamankan aset, menjaga integritas data, menjaga efektifitas sistem dan efisiensi sumber daya yang dengan berhubungan dengan instalasi sistem informasi mencakup: perangkat keras (hardware), perangkat lunak (software), manusia (people), file data, dokumentasi sistem, dan peralatan pendukung lainnya. Training ini akan memberikan pemahaman mengenai konsep-konsep dalam audit system informasi.

 

Tujuan Training Audit Sistem Informasi

Setelah mengikuti training ini diharapkan peserta dapat :

  1. Memahami konsep teknologi informasi
  2. Memahami mekanisme audit sistem informasi dan keamanan terhadap aset

 

Materi Training Audit Sistem Informasi

  1. Proses Audit sistem Informasi
  2. Tata pamong sistem informasi (IT Governance)
  3. Manajemen siklus hidup sistem & infrastruktur
  4. Proteksi terhadap aset-aset informasi
  5. Business continuity & disaster recovery
  6. Studi kasus dan diskusi

 

Peserta Training Audit Sistem Informasi

Cocok untuk semua pimpinan perusahaan, karyawan, calon-calon wirausaha yang akan ataupun sudah memanfaatkan IT untuk pengembangan bisnisnya.

 

 

 

Metode Training Audit Sistem Informasi

Pelatihan ini menggunakan metode interaktif, dimana peserta dikenalkan kepada konsep, diberikan contoh aplikasinya, berlatih menggunakan konsep, mendiskusikan proses dan hasil latihan.

Jadwal Training Audit Sistem Informasi

Hotel Santika Kuta, Bali
Hotel Nagoya Plaza, Batam
Hotel Fave, Balikpapan
Hotel Aston, Manado
Hotel Lombok Raya, Mataram
Hotel Serela Merdeka, Bandung
Hotel Santika Pandegiling, Surabaya
Sofyan Hotel Betawi, Jakarta
Hotel Ibis Solo
Hotel Ibis Simpang Lima, Semarang
Hotel Ibis Malioboro, Yogyakarta

  • 27 – 28 Februari  2017
  • 06 – 07 Maret 2017
  • 13 – 14 Maret 2017
  • 20 – 21 Maret 2017
  • 29 – 30 Maret 2017
  • 03 – 04 April 2017
  • 10 – 11 April 2017
  • 17 – 18 April 2017
  • 25 – 26 April 2017
  • 02 – 03 Mei 2017
  • 08 – 09 Mei 2017
  • 15 – 16 Mei 2017
  • 22 – 23 Mei 2017
  • 29 – 30 Mei 2017
  • 05 – 06 Juni 2017
  • 12 – 13 Juni 2017
  • 19 – 20 Juni 2017
  • 03 – 04 Juli 2017
  • 10 – 11 Juli 2017
  • 17 – 18 Juli 2017
  • 24 – 25 Juli 2017
  • 31 Juli – 01 Agustus 2017
  • 07 – 08 Agustus 2017
  • 14 – 15 Agustus 2017
  • 21 – 22 Agustus 2017
  • 28 – 29 Agustus 2017
  • 04 – 05 September 2017
  • 11 – 12 September 2017
  • 18 – 19 September 2017
  • 25 – 26 September 2017
  • 02 – 03 Oktober 2017
  • 09 – 10 Oktober 2017
  • 16 – 17 Oktober 2017
  • 23 – 24 Oktober 2017
  • 30 – 31  Oktober 2017
  • 06 – 07 November 2017
  • 13 – 14 November 2017
  • 20 – 21 November 2017
  • 27 – 28 November 2017
  • 04 – 05 Desember 2017
  • 11 – 12 Desember 2017
  • 18 – 19 Desember 2017
  • 27 – 28 desember 2017

Investasi dan Fasilitas

  • 8.900.000 (Non Residential) untuk lokasi di Bali, Batam, Balikpapan, Manado atau Lombok
  • 7.900.000 (Non Residential) untuk lokasi di Bandung, Jakarta atau Surabaya
  • Rp 6.900.000 (Non Residential) untuk Lokasi Solo, Semarang atau Yogyakarta
  • Quota minimum 2 peserta
  • Quota minimum 3 peserta ( Untuk Manado, Balikpapan dan Lombok Quota minimal 4 peserta)
  • Fasilitas : Certificate,Training kits, USB,Lunch,Coffe Break, Souvenir
  • Untuk peserta luar kota disediakan transportasi antar-jemput dari Bandara/Stasiun ke Hotel khusus bagi perusahaan yang mengirimkan minimal 3 orang peserta)

 

Instruktur

DR.Sri Kusuma Dewi, S.si.,MT – Praktisi dan Pengajar dalam Bidang Information Technology

AUDIT SISTEM INFORMASI

 

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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FUZZY LOGIC CONTROL AND ITS SIMULATION WITH SPREADSHEET APPLICATION PROGRAM

Event

06 – 09 Maret 2017 | Rp 8.500.000/ peserta di Bandung
03 – 06 April 2017 | Rp 8.500.000/ peserta di Bandung
15 – 18 Mei 2017 | Rp 8.500.000/ peserta di Bandung
12 – 15 Juni 2017 | Rp 8.500.000/ peserta di Bandung

Jadwal Selanjutnya …

 

 

TRAINING OBJECTIVE  :

  1. The Participants will understand the basic principle of Fuzzy set and Fuzzy Logic
  2. The Participants will understand how Basic Fuzzy Logic Control (FLC) works
  3. The Participants will be able how to generate Basic Fuzzy Logic Control (FLC) for several model of system/plants
  4. The Participants will be able how to program an FLC using spreadsheet (Excel) program application

 

CAKUPAN MATERI TRAINING FUZZY LOGIC CONTROL:

  1. Introduction
    1. About fuzzy system
    2. Classical Logic and Fuzzy Logic
    3. Fuzzy Set vs Crisp Set
  2. Basic Theory of Fuzzy Set and Fuzzy Logic
    1. Universe of Discourse
    2. Fuzzy Set
    3. Membership Function and Degree of Membership
  3. Fuzzy Rule
    1. Fuzzy Reasoning
    2. Fuzzy IF THEN Rule
    3. Fuzzy Inference Engine
    4. Fuzzyfication
    5. Defuzzyfication
  4. Fuzzy Models
    1. Mamdani
    2. Takagi-Sugeno
    3. Tsukamoto
  5. Fuzzy logic in control system
    1. Review of PID Controller
    2. Fuzzy Representation of PID Control System
    3. Fuzzy Logic Control of several fuzzy models with exercises using Excel Application Program.

 

WHO SHOULD ATTEND THIS TRAINING:

  1. Electrical/Electronic Control Engineer / Supervisor
  2. Instrument/Control Engineer / Supervisor
  3. Professionals
  4. Plant Maintenance / Operators / Supervisor / Superintendent

 

INSTRUCTOR TRAINING FUZZY LOGIC CONTROL :

Dr.Ir. Mohammad Rohmanuddin, MT

Dr. Ir. Mohammad Rohmanuddin, MT., mendapat diploma DESS – Informatique dari l’Institut de l’Université de Sains et Medicale de Grenoble, Prancis serta doctor dari Instrumentasi dan Kontrol, ITB.

Sejak dari bangku kuliah sampai kini setelah pensiun sebagai dosen ITB, beliau sudah berkecimpung dalam pemograman komputer, mulai dari menjalankan program komputer di 16K inti (utama) memori komputer generasi kedua IBM-1401 sampai pada kompetensinya kini di bidang Fuzzy Logic / Intelligent Control System & Programming.

Selain pernah aktif di ITB dan UteM (Universiti Teknikal Malaysa), beliau juga aktif dalam kegiatan research dan mempublikasikannya dalam banyak judul buku, serta aktif dalam memberikan training kepada perusahaan-perusahaan besar seperti : Pertamina, Vico, Badak NGL, Total E&P Indonesie, Pupuk Kaltim, Pupuk Sriwijaya, Pupuk Iskandar Muda, Chevron, dan lain-lain, di bidang :

  1. Programming in Fortran
  2. Programming in BASIC
  3. Programming in Pascal
  4. Instrumentation and Measurements
  5. Mechanical and Electrical Measurements
  6. Industrial Process Control
  7. Control Valve and Sizing
  8. Electronics
  9. Microprocessors
  10. Programmable Logic Controllers
  11. SCADA
  12. Alarm and Shutdown Systems
  13. Data Communications
  14. Fuzzy Control Systems
  15. Topik lainnya terkait Instrumentation and Control

VENUE :

Kagum Group Hotel Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll

TRAINING DURATION :

4 days

  JADWAL TRAINING

  1. 06 Mar 2017-09 Mar 2017
  2. 03 Apr 2017-06 Apr 2017
  3. 15 May 2017-18 May 2017
  4. 12 Jun 2017-15 Jun 2017
  5. 03 Jul 2017-06 Jul 2017
  6. 07 Aug 2017-10 Aug 2017
  7. 04 Sep 2017-07 Sep 2017
  8. 02 Oct 2017-05 Oct 2017
  9. 06 Nov 2017-09 Nov 2017
  10. 04 Dec 2017-07 Dec 2017

INVESTMENT PRICE/PERSON :

  1. Rp. 8.500.000/person (full fare) or
  2. Rp. 8.250.000/person (early bird, payment 1 week before training) or
  3. Rp. 7.950.000/person (if there are 3 persons or more from the same company)

 

FASILITAS UNTUK PESERTA :

  1. Training Module
  2. Flash Disk contains training material
  3. Certificate
  4. Stationeries: NoteBook and Ballpoint
  5. T-Shirt
  6. Backpack
  7. Training Photo
  8. Training room with full AC facilities and multimedia
  9. Lunch and twice coffeebreak everyday of training
  10. Qualified instructor
  11. Transportation for participants from hotel of participants to/from hotel of training (if minimal number of participants from one company is 4 persons)

 

Basic Fuzzy Logic Control and Its Simulation with Spreadsheet Application Program

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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IT GOVERNANCE – Confirmed

EVENT

27 – 28 Februari 2017  | Rp. 6.900.000 Per Peserta di Yogyakarta /Semarang / Solo
27 – 28 Februari 2017 | Rp. 7.900.000 Per Peserta di Bandung / Jakarta / Surabaya
27 – 28 Februari 2017 | Rp. 8.900.000 Per Peserta di Bali / Batam /Balikpapan / Manado / Lombok
06 – 07 Maret 2017  | Rp. 6.900.000 Per Peserta di Yogyakarta /Semarang / Solo

20 – 21 Maret 2017 | Rp. 7.900.000 Per Peserta at Hotel Sofyan, Jakarta – CONFIRMED

Jadwal Training 2017 Selanjutnya …

 

Background IT Governance

The Information Technology (IT) Governance training is designed specifically for experienced information security managers and those who have information security management responsibilities. The training is for the individual who manages, designs, oversees and/or assesses an enterprise’s information security (IS). The IT governance training promotes international practices and provides executive management with assurance that those earning the designation have the required experience and knowledge to provide effective security management in an enterprise. The course contents are impregnated by standard course recognized by CISA (Certified Information Security Auditor) as recommended by ISACA and ITGI.

Objectives IT Governance

  • Have thorough understanding of   IT Governance within the scope and framework of Information Security Management· Enhanced knowledge and skill in dealing with the operational issues as related to information security within day-to-day installation operation
  • Enhanced the skill in the design, implement, manage, and asses the organization’s IT security system by applying the concept and philosophy of IT governance
  • Capability in developing IT Work-plan and establishing the performance measures
  • Capability to set up development framework of the Information System and its implementation
  • Capability in determining delivery strategy and set up for model of delivery
  • Capability in assuring the level of alignment between IT and organization business in the drive to achieve organization’s objectives

Audience IT Governance

  • Chief Information Security Officer (CISO)
  • Chief Information Officers (CIO)
  • Chief Technology Officers (CTO)
  • IS/IT Steering Committee
  • Audit Committee
  • IT Senior Manager
  • Information Security Manager
  • Senior Risk Manager
  • Senior Audit Manager
  • IT & Audit Staff
  • IT Security Staff
  • Risk Management Staff

Contents IT Governance

  1. Good Corporate Governance and IT Governance
  2. IT Governance Process
  3. IT Strategic Alignment
  4. Deliver Recognizable Value to the Enterprise Risk Management
  5. Risk Management
  6. Resource Management
  7. Performance Management
  8. Integration Strategies and Tactics for IT Governance
  9. Structures, Process & Relational Mechanisms for IT Governance Incident and Response Management (Business Continuity Plan/BCP)
  10. IT Governance and COBIT Mapping

Methods IT Governance

  • Presentation
  • Discussion
  • Case Study

 

Jadwal Training 2017

Hotel Santika Kuta, Bali
Hotel Nagoya Plaza, Batam
Hotel Fave, Balikpapan
Hotel Aston, Manado
Hotel Lombok Raya, Mataram
Hotel Serela Merdeka, Bandung
Hotel Santika Pandegiling, Surabaya
Sofyan Hotel Betawi, Jakarta
Hotel Ibis Solo
Hotel Ibis Simpang Lima, Semarang
Hotel Ibis Malioboro, Yogyakarta

  • 27 – 28 Februari  2017
  • 06 – 07 Maret 2017
  • 13 – 14 Maret 2017
  • 20 – 21 Maret 2017
  • 29 – 30 Maret 2017
  • 03 – 04 April 2017
  • 10 – 11 April 2017
  • 17 – 18 April 2017
  • 25 – 26 April 2017
  • 02 – 03 Mei 2017
  • 08 – 09 Mei 2017
  • 15 – 16 Mei 2017
  • 22 – 23 Mei 2017
  • 29 – 30 Mei 2017
  • 05 – 06 Juni 2017
  • 12 – 13 Juni 2017
  • 19 – 20 Juni 2017
  • 03 – 04 Juli 2017
  • 10 – 11 Juli 2017
  • 17 – 18 Juli 2017
  • 24 – 25 Juli 2017
  • 31 Juli – 01 Agustus 2017
  • 07 – 08 Agustus 2017
  • 14 – 15 Agustus 2017
  • 21 – 22 Agustus 2017
  • 28 – 29 Agustus 2017
  • 04 – 05 September 2017
  • 11 – 12 September 2017
  • 18 – 19 September 2017
  • 25 – 26 September 2017
  • 02 – 03 Oktober 2017
  • 09 – 10 Oktober 2017
  • 16 – 17 Oktober 2017
  • 23 – 24 Oktober 2017
  • 30 – 31  Oktober 2017
  • 06 – 07 November 2017
  • 13 – 14 November 2017
  • 20 – 21 November 2017
  • 27 – 28 November 2017
  • 04 – 05 Desember 2017
  • 11 – 12 Desember 2017
  • 18 – 19 Desember 2017
  • 27 – 28 desember 2017

 

Investasi dan Fasilitas Training IT Governance

  • Rp 8.900.000 (Non Residential) untuk lokasi di Bali, Batam, Balikpapan, Manado atau Lombok
  • Rp 7.900.000 (Non Residential) untuk lokasi di Bandung, Jakarta atau Surabaya
  • Rp 6.900.000 (Non Residential) untuk Lokasi Solo, Semarang atau Yogyakarta
  • Quota minimum 2 peserta
  • Quota minimum 3 peserta ( Untuk Manado, Balikpapan dan Lombok Quota minimal 4 peserta)
  • Fasilitas : Certificate,Training kits, USB,Lunch,Coffe Break, Souvenir
  • Untuk peserta luar kota disediakan transportasi antar-jemput dari Bandara/Stasiun ke Hotel khusus bagi perusahaan yang mengirimkan minimal 3 orang peserta)

 

 

Lead Instruktur

Dr. Ir. Fauzi Hasan. MM, MBA, and Team

IT GOVERNANCE

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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ERP: ENTERPRISE RESOURCES PLANNING – Confirmed

EVENT

22 – 24 Februari 2017 | Rp. 9.750.000 at Hotel Favehotel, Semarang

 

DESKRIPSI

ERP is an enterprise-wide information system that facilitates the flow of information and coordinates all resources and activities within the business organization. Of all the software an organization can deploy, ERP has potentially the most direct impact on reducing costs.ERP solutions are effective for reducing costs through improving efficiencies and decision-making.Competitive advantages arise to firms that can contain costs so that increased revenues translate into higher profits.Effective solutions open to door to vast business process improvements as indicated by better customer service, smoother functioning business, decision support, eliminating IT barriers to growth, and the coordination of various business activitiesThis training provides a comprehensive understanding of the concept and also in terms of best practices of ERP. After completing this training, participants are expected to begin in-depth analysis of the company’s needs before implementing ERP or migrating from one of ERP software to another.

MATERI TRAINING ERP

  1. Introduction to Enterprise Resources Planning
    • Conceptual of Enterprise Resources Planning (ERP)
    • The Implementation Challenge
  2. Company Wide Implementation
    • Company Wide Implementation (overview)
    • ERP Software
    • Vendor Selection
    • Vendor Demonstration
    • Reference Calls
    • Total Cost of Ownership (TCO)
    • Getting Ready
    • Project Launch
    • Initial Education
    • Sales & Operations Planning
    • Process Definition
    • Data Integrity
    • Going on the Air—Basic ERP (Phase I)
    • Going on the Air—Supply Chain Integration (Phase II)
  3. Quick Slice Implementation
    • Quick-Slice ERP—Overview
    • Quick-Slice ERP—Implementation
  4. Beyond ERP Impelementation
    • Operating ERP
    • The Strategic Future (Phase III)

INSTRUKTUR

Dr.Setyawan Hardan, M.Scand Team

METODE

Kegiatan pelatihan dirancang agar peserta dapat memahami secara komprehensif materi yang disampaikan, sehingga dapat dimplementasikan secara aplikatif dalam dunia kerja. Adapun metode yang digunakan adalah:

  1. Presentation
  2. Discuss
  3. Case Study
  4. Evaluation

PESERTA

  1. Manajerdan Staff  IT
  2. Manajerdan Staff dari Department Produksi, Finansial&Accounting, Logistic, Procurement,HRD, Marketing and Distribution, Asset.
  3. Manajerdan staff yang terkaitdengan implementasi ERP

WAKTU & TEMPAT

  • 22 – 24 Februari 2017
  • Hotel Favehotel Semarang
  • Pukul 08.30 – 16.00 WIB

Request for Training Venue: Semarang, Solo, Bandung, Jakarta, Balikpapan, Surabaya, Jogja, Lombok, Malang, Makassar and Batam

In House Training Depend on request

INVESTASI

  • Course Fee : Rp. 9.750.000,-/participant (non residential)
  • Special Price : Rp.6.750.000,-/participant ( non residential ) Min.2 peserta dari perusahaan yang sama

FASILITAS

  1. Training Hand Out
  2. Digital Material
  3. Certificate
  4. Exclusive Souvenir
  5. Qualified Bag
  6. Training Photo
  7. Training room with full AC facilities and multimedia
  8. Once lunch and twice coffee break every day of training
  9. Qualified Instructor

ENTERPRISE RESOURCES PLANNING (ERP)

 

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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AUDIT TEKNOLOGI INFORMASI BERBASIS STANDARD CIISA/ CISA

ACARA

20 – 22 Februari 2017 | Rp 7.900.000,- per peserta di Hotel Ibis, Yogyakarta
27 Februari – 01 Maret 2017 | Rp 7.900.000,- per peserta di Hotel Ibis, Yogyakarta
06 – 08 Maret 2017 | Rp 7.900.000,- per peserta di Hotel Ibis, Yogyakarta
13 – 15 Maret 2017 | Rp 7.900.000,- per peserta di Hotel Ibis, Yogyakarta

Jadwal Training 2017 Selanjutnya …

 

 

Deskripsi Training Audit Teknologi Informasi

Pelatihan audit teknologi informasi (sistem informasi)  dirancang untuk memberikan pandangan praktis dalam melakukan audit dan jaminan (assurance) atas kinerja dan keamanan penerapan  Teknologi Informasi di  dalam suatu organisasi. Pelatihan  ini dirancang untuk mendukung para staf profesional guna  memperluas pemahaman mereka tentang audit teknologi informasi sebagai elemen utama pendukung sistem informasi. Pelatihan ini akan menyajikan kepada para peserta hal-hal yang  lebih mendalam  tentang dasar-dasar IT audit dengan menyoroti topik-topik seperti : mengaudit IT dan Sistem Informasi, analisis kontrol, pemeriksaan bukti kontrol dalam melakukan audit TI , pengendalian aplikasi , dan manajemen audit IT dan Sistem Informasi. Pelatihan  ini akan mencakup diskusi dan latihan yang berkaitan dengan pemeriksaan pengendalian umum (general controls) dan aplikasi sistem audit.  Pelatihan ini juga akan fokus pada pengkajian mekanisme  kontrol dan analisis untuk area-area kontrol (Control Domains) yang  berkaitan dengan  penerapan Teknologi Informasi. Selain itu, melalui diskusi dan latihan para pesera akan mendapatkan pemahaman kerja proses pengembangan program kerja audit sesuai dengan standard (Best Practice) seperti COBIT dan ITAF guna mencapai standard kualifikasi sebagai Cerified International Information System Auditor (CIISA) sesuai standar GAFM-American Academy dan ISACA.

Peserta akan diharapkan untuk dapat memperoleh pemahaman atas mekanisme  kerja terkait hal-hal yang berhubungan dengan bagaimana mengidentifikasi, membuat referensi dan menerapkan manajemen TI dan  kebijakan atas mekanisme kontrol (control mechanism), serta prosedur standar audit terkait.Terkait dengan prosedur standar maka  tujuan pelatihan  adalah untuk memberikan kepada peserta cara bagaimana mengidentifikasi dan menafsirkan persyaratan standar dan menerapkan standar dalam proses audit. Setiap sesi kelas pelatihan ini akan mencakup diskusi tentang manajemen audit TI, keamanan (security), kontrol dan masalah-masalah  audit yang nantinya akan dihadapi para peserta ketika melaksanakan kegiatan audit sistem informasi dan audit teknologi informasi.



Tujuan Training Audit Teknologi Informasi

Setelah mengikuti pelatihan ini peserta akan memperoleh manfaat sebagai berikut:

  • Peserta akan mendapatkan wawasan yang lebih luas terkait risiko operasional dan kontrol serta  memahami peran IT auditor dalam mengevaluasi sistem berbasis teknologi informasi (IT), serta hal-hal yang terkait dengan  penilaian  kelayakan dan  pelaksanaan  pengendalian dan  manajemen atas mekanisme  kontrol dalam organisasi peserta, beserta pemetaannya pada sistem yang berbasis teknologi informasi
  • Peserta akan mendapatkan kemampuan dalam melakukan audit IT dan menerapkan teknik-teknik yang standar dalam melakukan assurance dan tercapainya lingkup Information System Audit Perspectives
  • Peserta akan mendapatkan wawasan yang lebih luas terkait  tata kelola TI (IT Governanace), mekanisme kontrol dan keamanan yang terkait dengan  Teknologi Informasi
  • Peserta harus mendapatkan kemampuan untuk merencanakan , melaksanakan, dan melaporkan hasil audit teknologi informasi
  • Peserta akan mendapatkan pemahaman tentang peran seorang IT dan IS auditor khususnya terkait dengan pemastiaan atas tercapainya kepatuhan (compliance) dan dan pelaksanaan audit pada  peraturan (regulatory audit) sepertihalnya pada lingkup mengevaluasi mekanisme  kontrol standar



Materi Training Audit Teknologi Informasi

1.Audit Teknologi Informasi (Sistem Informasi)

Pada segmen pelatihan in akan disampaikan kepada peserta pelatihan  tentang  konsep audit TI dan proses-proses yang terkait dan meliputi : Hal-hal pokok  di dalam pelaksanaan IT audit yang meliputi  standar umum audit , audit berbasis risiko , tujuan dari pra-audit, menentukan ruang lingkup dan evaluasi  tujuan , dan proses melakukan audit IT .Segmen pelatihan ini  akan mencakup pula diskusi tentang kinerja TI (Information Technology Performance), mekanisme kontrol (Control Mechanism), Control Self-Assessment, analisis risiko, dan analisis tujuan dari audit IT serta IT Audit Report  .

2. Pelaksanaan Audit Teknologi Informasi (Sistem Informasi)

Pada segmen pelatihan ini akan dijelaskan  pada peserta tentang metodologi praktis, efektif dan efisien dalam pelaksanaan audit TI,  dimana hasil pelaksanaan audit akan memperluas kebutuhan untuk kontrol yang tepat dan proses assurance  yang memadai dalam lingup  bisnis dan lingkungan TI. Para peserta akan diarahkan untuk memperoleh pemahaman kerja atas isi dan nilai pedoman manajemen  serta metodologi assurance .Peserta pelatihan akan dilibatkan di dalam diskusi yang akan fokus pada pentingnya pengukuran (Performance Measurement) dalam mencapai tujuan organisasi dan IT. Sesi diskusi  ini juga akan fokus pada lingkup bisnis dan lingkungan TI  yang bertaat azas (comply) dengan standar kontrol operasional yang dipastikan melaui mekanisme audit.

3. Management Controls

Pada segmen pelatihan ini akan dijelaskan kepada peserta  gambaran dari model kontrol seperti : pengendalian internal, kontrol metodologi analisis Closed Loop Framework, identifikasi proses bisnis, pertimbangan mengenai materialitas (The Principle of Materiality), pengkajian atas  IT  Value Delivery dimana semua ukuran ini  akan digunakan untuk menilai tingkat kemapanan  proses-proses  TI  (IT Process Maturity level).Pada segmen ini pula akan dijelaskan metodologi untuk mengembangkan strategi audit dan membangun  program kerja audit dengan mengacu pada best practices seperti: COBIT , BS 17799 , ISO 27000, ISO 38500, dsb.Dalam hal ini peserta akan diberikan arahan dan penambahan wawasan yang mencakup: struktur organisasi, akuntabilitas, peran komite IT (IT Steering Committee) mekanisme  pengawasan, dan metode untuk memastikan bahwa kebijakan dan prosedur yang tepat tersedia dan dilaksanakan oleh organisasi.

4. Kendali Aplikasi (Application Controls)

Pada segmen ini akan dijelaskan mengenai hal-hal yang terkait  dengan audit aplikasi, penggunaan perangkat lunak untuk audit, dan IT Service Delivery .

Dari perspektif audit, tujuan pelaksanaan audit aplikasi  adalah untuk memberikan jaminan bahwa sistem aplikasi memiliki integritas, dan praktek pelayanan TI akan dipastikan   memenuhi tujuan bisnis organisasi. Lingkup pembahasan pada segmen ini  mencakup seperti: jenis sistem aplikasi, penilaian pengendalian aplikasi, mengevaluasi Service Level Aggreement (SLA)  TI , Problem Management , fungsi help desk , dan standar jaringan.

5. Pengumpulan Evidence dan Evaluasi

Pada segmen pelatihan ini akan menjelaskan kepada peserta pelatihan  metode dalam melakukan pengumpulan bukti (Evidence), evaluasi dan pelaporan yang meliputi proses pemeriksaan dokumente dan analisis Evidence menggunakan alat dan teknik  yang tepat seperti :  Teknik sampling, CAAT , dan lain-lain.Di dalam pelatihan ini peserta akan diarahkan untuk  memiliki kemampuan dalam melakukan pengumpulan bukti (Evidence) dan pelaksanaan evaluasi yang efektif.

6. Pengelolaan Fungsi Audit Teknologi Informasi  (Sistem Informasi)

Segmen terakhir pelatihan ini akan menjelaskan kepada para peserta  aspek-aspek  manajemen terkait  bagaimana mengelola fungsi audit TI dan pelaksanaan assurance yang terkait.

Materi pelatihan yang akan diampaikan kepada peserta akan mencakup pengembangan kompetensi dan pengetahuan staf audit, tugas staf audit dan prosedur dokumentasi serta pelaporan hasil audit (audit report).

Pada segmen ini terdapat sesi diskusi dengan subjek pendekatan terbaik untuk keterlibatan profesional audit di dalam organisasi yang meliputi: sertifikasi profesi, dan pengembangan profesi staf audit.  Diskusi kelas juga akan fokus pada isu-isu utama  seputar audit dan assurance seperti: keterlibatan di dalam proses audit, pembuaatan protokol audit , kebutuhan komunikasi lisan dan tertulis, administrasi keterlibatan (administration engagement) , dan tindak lanjut (follow up) hasil audit.



Metode Training Audit Teknologi Informasi

Presentasi, Study Kasus, Diskusi



Peserta Training Audit Teknologi Informasi

  • Manajer Teknologi Informasi (IT Managers)
  • Manajer Keamanan TI (Security Managers)
  • Staf Audit (Auditing Staffs)
  • Staf IT Operation

 

Jadwal Training 2017

Hotel Ibis Malioboro ,Yogjakarta

  • 20 – 22 Februari 2017
  • 27 Februari – 01 Maret 2017
  • 06 – 08 Maret 2017
  • 13 – 15 Maret 2017
  • 20 – 22 Maret 2017
  • 29 – 31 Maret 2017
  • 03 – 05 April 2017
  • 10 – 12 April 2017
  • 17 – 19 April 2017
  • 25 – 27 April 2017
  • 02 – 04 Mei 2017
  • 08 – 10 Mei 2017
  • 15 – 17 Mei 2017
  • 22 – 24 Mei 2017
  • 29 – 31 Mei 2017
  • 05 – 07 Juni 2017
  • 12 – 14 Juni 2017
  • 19 – 21 Juni 2017
  • 03 – 05 Juli 2017
  • 10 – 12 Juli 2017
  • 17 – 19 Juli 2017
  • 24 – 26 Juli 2017
  • 31 Juli – 01 Agustus 2017
  • 07 – 09 Agustus 2017
  • 14 – 16 Agustus 2017
  • 21 – 23 Agustus 2017
  • 28 – 30 Agustus 2017
  • 04 – 06 September 2017
  • 11 – 13 September 2017
  • 18 – 20 September 2017
  • 25 – 27 September 2017
  • 02 – 04 Oktober 2017
  • 09 – 11 Oktober 2017
  • 16 – 18 Oktober 2017
  • 23 – 25 Oktober 2017
  • 30 Oktober – 01 November 2017
  • 06 – 08 November 2017
  • 13 – 15 November 2017
  • 20 – 22 November 2017
  • 27 – 29 November 2017
  • 04 – 06 Desember 2017
  • 11 – 13 Desember 2017
  • 18 – 20 Desember 2017
  • 27 – 29 desember 2017

Investasi dan Fasilitas

  • 7.900.000 (Non Residential)
  • Quota minimum 2 peserta
  • Fasilitas : Certificate,Training kits, USB,Lunch,Coffe Break, Souvenir
  • Untuk peserta luar kota disediakan transportasi antar-jemput dari Bandara/Stasiun ke Hotel khusus bagi perusahaan yang mengirimkan minimal 3 orang peserta)



Lead Instruktur

Prof. Dr. Fauzi Hasan, CWM And Team

AUDIT TEKNOLOGI INFORMASI BERBASIS STANDARD CIISA/CISA (GAFM-ISACA)

 

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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ITIL® Operational Support & Analysis

Event

06 – 10 March 2017 | IDR 22.000.000 at Kuningan, Jakarta Selatan
15 – 19 May 2017 | IDR 22.000.000 at Kuningan, Jakarta Selatan
10 – 14 July 2017 | IDR 22.000.000 at Kuningan, Jakarta Selatan
12 – 16 September 2017 | IDR 22.000.000 at Kuningan, Jakarta Selatan
02 – 06 October 2017 | IDR 22.000.000 at Kuningan, Jakarta Selatan
13 – 17 November 2017 | IDR 22.000.000 at Kuningan, Jakarta Selatan




Program Description:

The ITIL® Intermediate Qualification: Operational Support and Analysis (OSA) certificate is a free-standing qualification but is also part of the ITIL Intermediate Capability stream and one of the modules that leads to the ITIL Expert Certificate in IT Service Management (ITSM). The purpose of this training modules and certificate is to impart knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications. The ITIL Certificate in Operational Support and Analysis is intended to enable the holders of the certificate to apply the OSA practices in resolution and support of the Service Management Lifecycle.



Program Objectives:

At the end of the program, the participants will be able to:

  • Define the value to business of OSA activities and how it support the Service Lifecycle
  • Optimize Service Operation performance
  • Understand how the processes in OSA interact with other Service Lifecycle processes
  • Use and measure OSA processes, activities, and functions to achieve operational excellence
  • Understand the importance of IT security and its contributions to OSA
  • Understand the technology and implementation considerations surrounding OSA
  • Understand challenges, critical success factors, and risks associated with OSA
  • Define detectable occurrences of significance for IT Infrastructure Management or the delivery of an IT service in event management
  • Capable to bring services back to normal operations as soon as possible and according to agreed service levels in incident management
  • Fulfill a request providing quick and effective access to standard services to improve business productivity or the quality of business services and products in request fulfillment
  • Prevent problems and incidents from happening, eliminating recurring incidents, and minimizing the impact of incidents that cannot be prevented in problem management
  • Grants authorized users the rights to use a service while preventing access to non-authorized users in access management



ITIL® Operational Support & Analysis Program Modules:

Module 1 : Introduction

  • Course introduction
  • OSA course objectives
  • Service operation purpose and objectives
  • Service operation scope, processes, functions
  • Service operation value to the business
  • IT Service Management
  • Service value
  • Value creation
  • Combined effects of utility and warranty
  • Monitor and measure
  • Optimizing service performance
  • What is a process
  • Organizing ITSM
  • The ITIL certification scheme

Module 2 : Event Management

  • Purpose, objectives, scope, value
  • Principles and concepts
  • Activities, interfaces
  • Triggers, inputs, outputs,
  • Information management
  • Metric, challenges
  • CSF’s and risks

Module 3 : Service Desk

  • Benefits, objectives
  • Responsibilities and structure
  • Staffing and metrics
  • Outsourcing

Module 4 : Incident Management

  • Purpose, objectives, scope, value
  • Principles and concepts
  • Activities, interfaces
  • Triggers, inputs, outputs,
  • Information management
  • Metric, challenges
  • CSF’s and risks

Module 5 : Problem Management

  • Purpose, objectives, scope, value
  • Principles and concepts
  • Activities, interfaces
  • Triggers, inputs, outputs,
  • Information management
  • Metric, challenges
  • CSF’s and risks

Module 6 : Request Fulfillment

  • Purpose, objectives, scope, value
  • Principles and concepts
  • Activities, interfaces
  • Triggers, inputs, outputs,
  • Information management
  • Metric, challenges
  • CSF’s and risks

Module 7 : Access Management

  • Purpose, objectives, scope, value
  • Principles and concepts
  • Activities, interfaces
  • Triggers, inputs, outputs,
  • Information management
  • Metric, challenges
  • CSF’s and risks

Module 8 : Functions

  • Service Desk
  • Technical management
  • IT operations management
  • Applications management

Module 9 : Technology and Implementation Considerations

  • Generic tool requirements
  • Evaluation criteria
  • Service operation and project management
  • Challenges, CSF’s, and risks

Module 10 : Appendices

  • Business case study and exercises
  • Mock exams and rationale
  • Glossary
  • Forms



Target Audience:

IT Managers, Operational staffs, and anyone who require a deeper knowledge of or involved in the Operational Support & Analysis cluster of processes and functions.



Duration:

This program is 5 days of intensive training class.



Requirement:

An ITIL® Foundation certificate is required and preferably two years of work experience in an IT Service Management environment.



Assessment:

At the end of the program, the participants will be assessed with 90 minutes of ITIL® Operational Support and Analysis Exam.



Award:

ITIL® Operational Support and Analysis Certification will be awarded upon successfully passing the exam from APMG International (ITIL Accredited Examination Institute – UK)



SCHEDULE

  • 9-13 January 2017
  • 6-10 March 2017
  • 15-19 May 2017
  • 10-14 July 2017
  • 12-16 September 2017
  • 2-6 October 2017
  • 13-17 November 2017



VENUE AND TIME

Time                : 09.00AM – 05.00PM

Venue             : AXA Tower 37th Floor Kuningan City, Jl. Prof. Dr. Satrio Kav. 18, Setiabudi – Kuningan, Jakarta Selatan



INVESTMENT

Rp. 22.000.000




ITIL® Operational Support & Analysis

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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ITIL | IT Infrastructure Library V3 Foundation – HALF CONFIRMED

Acara

13 – 17 Februari 2017 | Fee (at Proposal) di Kuningan, Jakarta Selatan

 

COURSE DESCRIPTION

The ITIL® Foundation course is the entry level certification course for IT Service Management Best Practices training in ITIL. This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL. ITIL is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency.

This course is delivered using an exciting case study designed to further enhance and cement the candidates understanding of ITIL. Students who have attended this course are suitably prepared to successfully take the associated ITIL Foundation certification test which is a requirement for attending any of the further learning courses (ITIL intermediate level training) available in this track.

 

COURSE AND LEARNING OBJECTIVES

  • Identify the principles and concepts of IT Service Management based on ITIL
  • Identify the best practices of implementing ITIL in an organization
  • Define the terminology used in ITIL
  • Identify the concepts and definitions used in the Service Lifecycle
  • Define Service Strategy concepts
  • Define Service Design concepts
  • Define Service Operations concepts
  • Define Service Transition concepts
  • Define Continual Service Improvement concepts
  • Define the roles, processes, and components within key areas of IT Service Management based on ITIL
  • Prepare the student to take the ITIL Foundation Certification exam

 

DURATION

3 (three) full days program

 

 

PRE-REQUISITES

There are no pre-requisites for this course, although a basic knowledge of Service Management concepts will be helpful.

TARGET GROUP

  • Individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.
  • IT professionals who are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement programme.
  • Target Audience: IT Professionals, IT Support Staff, Application, Project and Business Managers, and Any member of an IT team involved in the delivery of IT Services.

 

 

COURSE MODULES

Module 1: Introduction

  • Introduction/Housekeeping
  • Introduction to key ITIL concepts
  • IT as a Service
  • Introduction to processes and process management
  • The Service Lifecycle approach

Module 2: Service Strategy

  • Purpose, goal, objectives & Scope
  • Value Creation through Services
  • Assets – Resources and Capabilities
  • Service Strategy – Main activities
  • Service Strategy processes
  • Service Portfolio management
  • Demand management
  • Financial management
  • Business Relationship Managemen

Module 3: Service Design

  • Purpose, goal, objectives & Scope
  • Service Design processes
  • The 4 P’s
  • Service Design aspects
  • Service Catalog Management
  • Service Level Management
  • Capacity Management
  • Availability Management
  • IT Service Continuity Management
  • Service Portfolio
  • Information Security Management
  • Supplier management
  • Design Coordinatio

Module 4: Service Transition

  • Purpose, goal, objectives & Scope
  • Service Transition value to the business
  • Technology and architecture in Service Transition
  • Service Transition Processes
  • Change Management
  • The 7 R’s of Change Management
  • Service Asset and Configuration Management
  • Release and Deployment Management
  • Knowledge Management

Module 5: Service Operation

  • Purpose, goal, objectives & Scope
  • Service Operation definitions
  • The Service Desk
  • Technical Management
  • Application Management
  • IT Operations Management
  • Service Operations Processes
  • Event Management
  • Request Fulfillment
  • Problem Management
  • Access Management

Module 6: Continual Service Improvement

  • Purpose, goal, objectives & Scope
  • Models and Processes
  • The Deming Cycle
  • Measurement and metrics
  • Continual Service Improvement activities
  • Risk management
  • Continual Service Improvement interfaces
  • Interface with Service Level Management

Module 7: Exam Preparation

 

 

 

 

Venue

AXA Tower 37th Floor, Kuningan City

Jl. Prof. Dr. Satrio Kav.18, Setiabudi – Kuningan, Jakarta Selatan

 

Price

Fee at proposal

 

 Packages

  • Original ITIL Foundation Courseware accredited by APMG
  • ITIL Foundation Exam
  • Certificate of Attendance from Informatics (Singapore)
  • ITIL Foundation Certificate from APMG-UK (if passed the exam)
  • Lunch and Coffee Break
  • Souvenir

 

IT Infrastructure Library (ITIL) v3 Foundation
The most widely accepted approach to IT Service Management in the world

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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WIMAX DAN SUB WIMAX

Acara

20 – 22 Februari 2017 | Rp. 5.950.000/peserta di Bandung
29 – 31 Maret 2017 | Rp. 5.950.000/peserta di Bandung
24 – 26 April 2017 | Rp. 5.950.000/peserta di Bandung
29 – 31 Mei 2017 | Rp. 5.950.000/peserta di Bandung

Jadwal Training 2017 Selanjutnya …

 


OBJEKTIF  TRAINING

Setelah mengikuti pelatihan ini, maka peserta dapat :
a.    Memahami managemen Frekuensi di Indonesia
b.    Memahami teknologi WiMAX dan Sub WiMAX
c.    Memahami layanan yang dapat disediakan WiMAX dan Sub WiMAX
d.    Mengukur unjuk kerja WiMAX dan Sub WiMAX
e.    Integrasi atau interkoneksi sistem



TUJUAN

Membantu pengambil keputusan, Regulator, Manager Bisnis dan Operasional dalam bidang Telekomunikasi untuk memahami layanan dan peluang bisnis broadband radio (WiMAX).

SIAPA SEBAIKNYA MENGHADIRI TRAINING INI?

Peserta pelatihan adalah pengambil keputusan, Regulator, Manager Bisnis dan Operasional dalam bidang Telekomunikasi.



PERSYARATAN PESERTA

Peserta memiliki pengetahuan dasar tentang sistem telekomunikasi.




CAKUPAN MATERI TRAINING  WIMAX DAN SUB WIMAX

1.    Pemahaman WiMAX

  • Broadband Wireless Access
  • Teknologi WiMAX
  • Standar WiMAX
  • Forum WiMAX
  • Regulasi Broadband Wireless Access

2.    Solusi WiMAX dan Sub WiMAX

  • Managemen Frekuensi
  •  LOS dan NLOS
  • Aplikasi WiMAX (MAN, Access, Backhaul dan Rural)

3.    Bisnis WiMAX

  • Pasar WiMAX (tipe, segmentasi dan struktur)
  • Bisnis model dan analisis ekonomis WiMAX

4.    Strategi WiMAX

  • Service Provider
  • Vendor (Manufaktur chip dan system)
  • Pemerintah dan Badan Regulasi

 



INSTRUCTOR :

Dr. Ir. Ian Josef Matheus Edward, MT

Dr. Ir. Ian Josef Matheus Edward, MT adalah praktisi IT semenjak tahun 1993, seorang dosen Teknik Elektro ITB yang menamatkan gelar Doktornya di Manajemen Telekomunikasi Teknik Elektro Universitas Indonesia. Beliau juga seorang Project Manager riset bersama pengembangan system radio non line of sight untuk daerah rural RDC Telkom, Project Manager Konsultasi radio Trunking untuk Oil Company, Team Wind Energy, Telemetry and Telecommunication Systems – International Project, Dubai dan India juga Team Telecommunication System Project Laos. Beliau adalah penanggung jawab pelatihan IT Untuk Pertamina, Bank Indonesia, BRI dan Exelcomindo.


TEMPAT TRAINING

Kagum Group Hotel Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll

TRAINING DURATION :  

3 days

  JADWAL TRAINING

  1. 20 Feb 2017-22 Feb 2017
  2. 29 Mar 2017-31 Mar 2017
  3. 24 Apr 2017-26 Apr 2017
  4. 29 May 2017-31 May 2017
  5. 19 Jun 2017-21 Jun 2017
  6. 24 Jul 2017-26 Jul 2017
  7. 28 Aug 2017-30 Aug 2017
  8. 25 Sep 2017-27 Sep 2017
  9. 23 Oct 2017-25 Oct 2017
  10. 29 Nov 2017-01 Dec 2017
  11. 27 Dec 2017-29 Dec 2017

INVESTATION PRICE/PERSON :

  1. Rp 5.950.000/person (full fare)  or
  2. Rp 5.750.000/person (early bird, payment 1 week before training)  or
  3. Rp 5.500.000/person (if there are 3 or more participants from the same company)

 

 

FACILITIES FOR PARTICIPANTS:
1.    Training Module
2.    Flash disk  contains training material
3.    Certificate
4.    Stationeries: NoteBook and Ballpoint
5.    T-Shirt
6.    Backpack
7.    Training Photo
8.    Training room with full AC facilities and multimedia
9.    Once lunch and twice coffeebreak every day of training
10.    Qualified instructor
11.    Transportation for participants from hotel of participants to/from hotel of training (if minimal number of participants from one company is 4 persons)

TEKNOLOGI DAN BISNIS DI WIMAX DAN SUB WIMAX

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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ROLE SERVICE DESK

EVENT

13 – 15 Februari 2017 | Rp 5.900.000,- per peserta di Hotel Ibis, Yogyakarta
20 – 22 Februari 2017 | Rp 5.900.000,- per peserta di Hotel Ibis, Yogyakarta
27 Februari – 01 Maret 2017 | Rp 5.900.000,- per peserta di Hotel Ibis, Yogyakarta
06 – 08 Maret 2017 | Rp 5.900.000,- per peserta di Hotel Ibis, Yogyakarta

Jadwal Training 2017 Selanjutnya …

 

Background Role Service Desk

This course aims at raising individual’s understanding of, and competence in IT Service Management as described in the best practice or best framework such as in ITIL especially as related to service desk role.

This course provides IT practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful service desk role. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach.

The purpose of this course is to help the participants to define role of service desk and to comprehend anfd explain the

concept of service desk as a practice, and moreover is to certify that the candidate has gained knowledge in service desk management, structure and basic concepts and has comprehended the core principles of service desk practices as referenced in the ITIL.

 

Objectives Role Service Desk

  • Explain the goal and objectives of the Service Desk
  • Explain the goal and objectives of Incident Management
  • Understand and explain processes, roles and functions, especially those related to Service Desk Incident Management (SDIM)
  • Use different approaches to, and application of, standards, industry best practice frameworks and guidelines, relevant to SDIM
  • Develop and improve the customer and business focus of SDIM
  • Use and apply the Incident Management Process to manage the resolution of incidents by the Service Desk and all other areas of IT
  • Define Service Desk role requirements and understand, select, develop and implement the most appropriate Service Desk solutions, technology and environment
  • Implement and manage incidents through all stages of the incident lifecycle
  • Develop and agree incident categories and priorities in collaboration with the relevant stakeholders
  • Co-ordinate, schedule, target and focus resources on the resolution of incidents, based on priorities
  • Be aware of the support tools and techniques available for the implementation and support of Incident Management and the Service Desk, where possible identifying and instigating improvements
  • Practical analysis of incident records, reports and statistics and propose resolutions to reduce the number of incidents by proactively preventing potential incidents, in conjunction with Problem Management
  • Produce SDIM reports for dissemination and interpret and use their contents
  • Understand the interdependencies between SDIM and other IT areas and processes
  • Assist with the planning and implementation of SDIM

 Audience Role Service Desk

  • Individuals who require a working knowledge of the industry best practice used in SDIM (Service Desk Incident Management), and how it may be used to enhance the quality of Information Technology Service Management (ITSM) within an organization.
  • IT professionals who are working within an organization which has adopted and adapted some of these practices and are required to deliver or improve SDIM within an ongoing Service Improvement Programme (SIP), and applying them in a working environment

Course Contents Role Service Desk

  1. Achieving Maximum Cost-Benefit in Service Desk Role such as:
  2. Role Service Desk in:
  3. Critical Success Factors in the Role of Service Desk
  4. Key performance Indicators in the Role of Service Desk
  5. Service Desk and IT Security
  6. Service Desk Sofware
  7. Case Study

Methods :

  • Presentation
  • Discussion
  • Case Study

 

Jadwal Training 2017

  • Hotel Ibis Malioboro ,Yogjakarta
  • 13 – 15 Februari 2017
  • 20 – 22 Februari 2017
  • 27 Februari – 01 Maret 2017
  • 06 – 08 Maret 2017
  • 13 – 15 Maret 2017
  • 20 – 22 Maret 2017
  • 29 – 31 Maret 2017
  • 03 – 05 April 2017
  • 10 – 12 April 2017
  • 17 – 19 April 2017
  • 25 – 27 April 2017
  • 02 – 04 Mei 2017
  • 08 – 10 Mei 2017
  • 15 – 17 Mei 2017
  • 22 – 24 Mei 2017
  • 29 – 31 Mei 2017
  • 05 – 07 Juni 2017
  • 12 – 14 Juni 2017
  • 19 – 21 Juni 2017
  • 03 – 05 Juli 2017
  • 10 – 12 Juli 2017
  • 17 – 19 Juli 2017
  • 24 – 26 Juli 2017
  • 31 Juli – 01 Agustus 2017
  • 07 – 09 Agustus 2017
  • 14 – 16 Agustus 2017
  • 21 – 23 Agustus 2017
  • 28 – 30 Agustus 2017
  • 04 – 06 September 2017
  • 11 – 13 September 2017
  • 18 – 20 September 2017
  • 25 – 27 September 2017
  • 02 – 04 Oktober 2017
  • 09 – 11 Oktober 2017
  • 16 – 18 Oktober 2017
  • 23 – 25 Oktober 2017
  • 30 Oktober – 01 November 2017
  • 06 – 08 November 2017
  • 13 – 15 November 2017
  • 20 – 22 November 2017
  • 27 – 29 November 2017
  • 04 – 06 Desember 2017
  • 11 – 13 Desember 2017
  • 18 – 20 Desember 2017
  • 27 – 29 desember 2017

Investasi dan Fasilitas Role Service Desk

  • 5.900.000 (Non Residential)
  • Quota minimum 2 participants
  • Fasilitas : Certificate,Training kits, USB,Lunch,Coffe Break, Souvenir
  • For participants outside the city provided shuttle transportation from the airport / station to the hotel specifically for companies that send a minimum of 3 participants

 

Lead Instruktur Role Service Desk

Dr. Ir. Fauzi Hasan. MM, MBA, and Team

ROLE SERVICE DESK

 

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