Category Archives: IT Strategic & System

IT PROJECT MANAGEMENT (IT-PM) – Confirmed

Event

14 – 16 Januari 2019 | Rp 6.900.000,- per peserta di Hotel Ibis, Yogyakarta
21 – 23 Januari 2019 | Rp 6.900.000,- per peserta di Hotel Ibis, Yogyakarta
28 – 30 Januari 2019 | Rp 6.900.000,- per peserta di Hotel Ibis, Yogyakarta
06 – 08 Februari 2019 | Rp 6.900.000,- per peserta di Hotel Ibis, Yogyakarta – CONFIRMED

Jadwal Training 2019 Selanjutnya …

 

 

IT Project Management Training Background 

This is a comprehensive project management training course for business and IT people who are involved in IT projects, including software development projects.

The course shows how IT projects should be managed, from inception to post implementation review. People who attend the course say that it covers more ground and in more detail than many other 3-day and even 4-day project management training courses.

The course is very highly rated by those who attend. It covers a lot of material in 3 days yet is run in a relaxed manner and all will feel welcome.

This project management training course is suitable for project managers and team leaders, IT developers and testers and for business people who are involved in IT projects. There are no prerequisites – no prior project management training is necessary, no IT knowledge is needed.

The course is built around a series of consecutive structured lectures, class exercises, and class discussions with the perspectives of Information Technology project.

 

IT Project Management Training Objectives

  • Today’s IT projects present unique challenges to the project manager requiring coordination with many stakeholders and integration of various technological capabilities. In Managing IT Projects, we shall discover critical success factors and hidden risks inherent in IT projects-and you’ll leave with an understanding of strategies and techniques developed in the field by experienced IT project managers for successfully managing IT projects.
  • “IT” means different things to different people. This course addresses all areas of IT project management: hardware, software, systems integration, communications, and human resources. It addresses the role of the project manager and the project team at each phase of the project life cycle, helping you gain the foundation, basic experience, techniques and tools to manage each stage of your project.
  • We shall learn techniques to determine customer requirements, set goals tied directly to stakeholder needs, get the most from your project management team, and utilize project management tools to get work done on time and within budget.
  • By extending traditional project management concepts into the IT arena, We shall gain an understanding of the strategies and skills necessary to manage IT projects of any size. And further we shall take home powerful tools to enhance our IT project management capabilities, as well as written text in our course binder explaining the concepts in each unit for reference when you return to the workplace.
  • We shall learn IT project management skills through hands-on exercises, interactive case studies, and relevant discussions with your peers and an experienced IT project management instructor. This approach allows you to practice new skills and ask questions as you assimilate a broad array of practical experiences that can immediately be applied when you return to the workplace.

 

IT Project Management Training Audience

  • Senior and Middle Project Managers with responsibility for the IT project execution, and Project Management team including Methodology and Functional Experts, Project Managers, and Project Coordinators.
  • Managers wishing to increase or update their knowledge of project management methodology functions and processes.
  • Others with an interest in improving IT project management results within their organizations, and who would benefit from an understanding of the project management knowledge as related to IT project implementation.
  • Direct involvement in a particular project, either as a project manager or as a staff member, then this training becomes a recommended prerequisite.

 

IT Project Management Training Contents

  1. Overview of IT Project Management
  2. Concept Phase
  3. Requirements Phase
  4. Planning Phase
  5. Design Phase
  6. Construction Phase
  7. Delivery Phase

 

IT Project Management Training Methods

  • Presentation
  • Discussion
  • Case Study

 

Jadwal Training 2019

  • Hotel Ibis Malioboro ,Yogjakarta
  • 14 – 16 Januari 2019
  • 21 – 23 Januari 2019
  • 28 – 30 Januari 2019
  • 6 – 8 Februari 2019
  • 11 – 13 Februari 2019
  • 18 – 20 Februari 2019
  • 25 – 27 Februari 2019
  • 4 – 6 Maret 2019
  • 11 – 13 Maret 2019
  • 18 – 20 Maret 2019
  • 25 – 27 Maret 2019
  • 1 – 2 April 2019
  • 8 – 10 April 2019
  • 15 – 17 April 2019
  • 22- 24 April 2019
  • 29 – 30 Mei 2019
  • 6 – 8 Mei 2019
  • 13 – 15 Mei 2019
  • 20 – 22 Mei 2019
  • 27 – 29 Mei 2019
  • 10 – 12 Juni 2019
  • 17 – 19 Juni 2019
  • 24 – 26 Juni 2019
  • 1 – 3 Juli 2019
  • 8 – 10 Juli 2019
  • 15 – 17 Juli 2019
  • 22 -24 Juli 2019
  • 29 – 31 Juli 2019
  • 5 – 7 Agustus 2019
  • 13-15 Agustus 2019
  • 19 – 21 Agustus 2019
  • 26 -28 Agustus 2019
  • 02 – 04 September 2019
  • 09-11 September 2019
  • 16 – 18 September 2019
  • 23 – 25 September 2019
  • 30 September – 02 Oktober 2019
  • 07 – 09 Oktober 2019
  • 14 – 16 Oktober 2019
  • 21 – 23 Oktober 2019
  • 28 – 30 Oktober 2019
  • 04 – 06 November 2019
  • 11 – 13 November 2019
  • 18 – 20 November 2019
  • 25 – 27 November 2019
  • 02 -04 Desember 2019
  • 9 – 11 Desember 2019
  • 16 – 18 Desember 2019
  • 23 – 24 Desember 2019
  • 30 – 31 Desember 2019

 

IT Project Management Training Investation dan Facilities

  • 6.900.000 (Non Residential, Belum Termasuk Pajak PPn 10%)
  • VIP training 8.900.000 (4 Hari , Non Residential dengan tambahan Fasilitas Paket studi lapangan/ City tour dan Belum Termasuk Pajak PPn 10%)
  • Quota minimum 2 peserta
  • Fasilitas : Certificate,Training kits, USB,Lunch,Coffe Break, Souvenir
  • Untuk peserta luar kota disediakan transportasi antar-jemput dari Bandara/Stasiun ke Hotel khusus bagi perusahaan yang mengirimkan minimal 3 orang peserta)

 

IT Project Management Training Lead Instructor

Dr. Ir. Fauzi Hasan. MM, MBA, and Team

 

IT PROJECT MANAGEMENT (IT-PM) BASED ON PMBOK

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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STRATEGIC PLANNING FOR INFORMATION SYSTEMS

Acara

02 – 04 Januari 2019 | Rp 6.500.000/ peserta di Bandung
06 – 08 Februari 2019 | Rp 6.500.000/ peserta di Bandung
13 – 15 Maret 2019 | Rp 6.500.000/ peserta di Bandung
22 – 24 April 2019 | Rp 6.500.000/ peserta di Bandung

Jadwal Training 2019 Selanjutnya …

 

 

PENGANTAR

Sistem Informasi atau information systems di sebuah perusahaan mengumpulkan, menyimpan, mengambil kembali, mengolah dan menyajikan data dan informasi untuk mendukung kegiatan pengambilan keputusan oleh pimpinan dan manajer. Implementasi sistem informasi mencakup perekrutan staf, pengembangan perangkat lunak dan investasi perangkat keras. Tanpa perencanaan sistem informasi yang matang, implementasi yang melibatkan investasi sumberdaya perusahaan yang sangat besar, tidak akan memberikan revenue yang besar bagi perusahaan. Karena itu, sistem informasi tidak hanya dikembangkan dalam jangka pendek, namun harus direncanakan dengan sistematis dan strategis untuk menjaga keberlangsungan perusahaan dan keunggulan perusahaan di tengah-tengah persaingan.

 

MATERI TRAINING STRATEGIC PLANNING FOR INFORMATION SYSTEMS

  1. Evolusi peran IT dalam bisnis perusahaan
  2. Manajemen strategis
  3. Konsep Strategic Alignment
  4. Value chain analysis
  5. Strategic Information Systems Planning: The Phases

 

SIAPA SEBAIKNYA MENGIKUTI TRAINING INI?

Manajer dan staf IT dan manajer atau staf bagian lain yang akan dilibatkan dalam kegiatan audit IT dari aspek bisnis.

 

INSTRUCTOR

Singgih Saptadi, ST. MT. and Team

Singgih Saptadi, ST.MT.  adalah Master lulusan Teknik Industri ITB yang juga merupakan dosen tetap Teknik Industri UNDIP. Pernah menjabat Kepala Laboratorium Sistem Produksi dan Kepala Laboratorium Sistem Pendukung Keputusan Universitas Diponegoro. Bidang keahlian Beliau adalah Manajemen Operasi, Analisis dan Perancangan Pabrik, Manajemen pemeliharaan, Manajemen Resiko, Analisis Keputusan, Pengambilan Keputusan Multi-Kriteria, Supply-Chain Management Pemodelan dan Simulasi Sistem Industri, E-Business, Perencanaan dan Perancangan Sistem Perusahaan serta Perencanaan Strategis Sistem Informasi. Dengan kompetensi tersebut, Beliau terlibat dalam kegiatan konsultansi di Bank Indonesia, Pertamina, BRI, BNI, Holcim, Conoco Phillips, Freeport dan beberapa industri lainnya, termasuk perguruan tinggi. Selain itu, Beliau banyak memberikan pelatihan untuk industri dalam bidang-bidang kompetensi tersebut.

 

VENUE

Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll

 

DURASI TRAINING

3 hari

 

JADWAL TRAINING 2019

  1. 02 Jan 2019-04 Jan 2019
  2. 06 Feb 2019-08 Feb 2019
  3. 13 Mar 2019-15 Mar 2019
  4. 22 Apr 2019-24 Apr 2019
  5. 27 Mei 2019-29 Mei 2019
  6. 26 Jun 2019-28 Jun 2019
  7. 08 Jul 2019-10 Jul 2019
  8. 14 Agust 2019-16 Agust 2019
  9. 11 Sep 2019-13 Sep 2019
  10. 07 Okt 2019-09 Okt 2019
  11. 13 Nop 2019-15 Nop 2019
  12. 02 Des 2019-04 Des 2019

 

INVESTATION PRICE/PERSON

  1. Rp. 6.500.000/person (full fare) or
  2. Rp. 6.250.000/person (early bird, payment 1 week before training) or
  3. Rp. 5.950.000/person (if there are 3 persons or more from the same company)

 

FACILITIES FOR PARTICIPANTS

  1. Training Module
  2. Flash Disk contains training material
  3. Certificate
  4. Stationeries: NoteBook and Ballpoint
  5. T-Shirt
  6. Backpack
  7. Training Photo
  8. Training room with Full AC facilities and multimedia
  9. Lunch and twice coffeebreak every day of information systems training
  10. Qualified Instructor
  11. Transportation for participants from hotel of participants to/from hotel of training – VV (if minimal participants is 4 persons from the same company)

 

STRATEGIC PLANNING FOR INFORMATION SYSTEMS

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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FUZZY LOGIC CONTROL AND ITS SIMULATION WITH SPREADSHEET APPLICATION PROGRAM

Event

07 – 10 Januari 2019 | Rp 8.500.000/ peserta di Bandung
18 – 21 Februari 2019 | Rp 8.500.000/ peserta di Bandung
18 – 21 Maret 2019 | Rp 8.500.000/ peserta di Bandung
22 – 25 April 2019 | Rp 8.500.000/ peserta di Bandung

Jadwal Training 2019 Selanjutnya …

 

 

TRAINING OBJECTIVE 

  1. The Participants will understand the basic principle of Fuzzy set and Fuzzy Logic
  2. The Participants will understand how Basic Fuzzy Logic Control (FLC) works
  3. The Participants will be able how to generate Basic Fuzzy Logic Control (FLC) for several model of system/plants
  4. The Participants will be able how to program an FLC using spreadsheet (Excel) program application

 

MATERI TRAINING FUZZY LOGIC CONTROL

  1. Introduction
    1. About fuzzy system
    2. Classical Logic and Fuzzy Logic
    3. Fuzzy Set vs Crisp Set
  2. Basic Theory of Fuzzy Set and Fuzzy Logic
    1. Universe of Discourse
    2. Fuzzy Set
    3. Membership Function and Degree of Membership
  3. Fuzzy Rule
    1. Fuzzy Reasoning
    2. Fuzzy IF THEN Rule
    3. Fuzzy Inference Engine
    4. Fuzzyfication
    5. Defuzzyfication
  4. Fuzzy Models
    1. Mamdani
    2. Takagi-Sugeno
    3. Tsukamoto
  5. Fuzzy logic in control system
    1. Review of PID Controller
    2. Fuzzy Representation of PID Control System
    3. Fuzzy Logic Control of several fuzzy models with exercises using Excel Application Program.

 

WHO SHOULD ATTEND THIS TRAINING:

  1. Electrical/Electronic Control Engineer / Supervisor
  2. Instrument/Control Engineer / Supervisor
  3. Professionals
  4. Plant Maintenance / Operators / Supervisor / Superintendent

 

INSTRUCTOR TRAINING FUZZY LOGIC CONTROL 

Dr.Ir. Mohammad Rohmanuddin, MT

Dr. Ir. Mohammad Rohmanuddin, MT., mendapat diploma DESS – Informatique dari l’Institut de l’Université de Sains et Medicale de Grenoble, Prancis serta doctor dari Instrumentasi dan Kontrol, ITB.

Sejak dari bangku kuliah sampai kini setelah pensiun sebagai dosen ITB, beliau sudah berkecimpung dalam pemograman komputer, mulai dari menjalankan program komputer di 16K inti (utama) memori komputer generasi kedua IBM-1401 sampai pada kompetensinya kini di bidang Fuzzy Logic / Intelligent Control System & Programming.

Selain pernah aktif di ITB dan UteM (Universiti Teknikal Malaysa), beliau juga aktif dalam kegiatan research dan mempublikasikannya dalam banyak judul buku, serta aktif dalam memberikan training kepada perusahaan-perusahaan besar seperti : Pertamina, Vico, Badak NGL, Total E&P Indonesie, Pupuk Kaltim, Pupuk Sriwijaya, Pupuk Iskandar Muda, Chevron, dan lain-lain, di bidang :

  1. Programming in Fortran
  2. Programming in BASIC
  3. Programming in Pascal
  4. Instrumentation and Measurements
  5. Mechanical and Electrical Measurements
  6. Industrial Process Control
  7. Control Valve and Sizing
  8. Electronics
  9. Microprocessors
  10. Programmable Logic Controllers
  11. SCADA
  12. Alarm and Shutdown Systems
  13. Data Communications
  14. Fuzzy Control Systems
  15. Topik lainnya terkait Instrumentation and Control

 

VENUE

Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll

 

TRAINING DURATION

4 days

 

JADWAL TRAINING 2019

  1. 07 Jan 2019-10 Jan 2019
  2. 18 Feb 2019-21 Feb 2019
  3. 18 Mar 2019-21 Mar 2019
  4. 22 Apr 2019-25 Apr 2019
  5. 20 Mei 2019-23 Mei 2019
  6. 17 Jun 2019-20 Jun 2019
  7. 22 Jul 2019-25 Jul 2019
  8. 19 Agust 2019-22 Agust 2019
  9. 16 Sep 2019-19 Sep 2019
  10. 21 Okt 2019-24 Okt 2019
  11. 18 Nop 2019-21 Nop 2019
  12. 02 Des 2019-05 Des 2019

 

INVESTMENT PRICE/PERSON

  1. Rp. 8.500.000/person (full fare) or
  2. Rp. 8.250.000/person (early bird, payment 1 week before training) or
  3. Rp. 7.950.000/person (if there are 3 persons or more from the same company)

 

FASILITAS UNTUK PESERTA 

  1. Training Module
  2. Flash Disk contains training material
  3. Certificate
  4. Stationeries: NoteBook and Ballpoint
  5. T-Shirt
  6. Backpack
  7. Training Photo
  8. Training room with full AC facilities and multimedia
  9. Lunch and twice coffeebreak everyday of training
  10. Qualified instructor
  11. Transportation for participants from hotel of participants to/from hotel of training (if minimal number of participants from one company is 4 persons)

 

Basic Fuzzy Logic Control and Its Simulation with Spreadsheet Application Program

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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WIMAX DAN SUB WIMAX

Acara

30 Januari – 01 Februari 2019 | Rp 6.500.000/ peserta di Bandung
25 – 27 Februari 2019 | Rp 6.500.000/ peserta di Bandung
25 – 27 Maret 2019 | Rp 6.500.000/ peserta di Bandung
03 – 05 April 2019 | Rp 6.500.000/ peserta di Bandung

Jadwal Training 2019 Selanjutnya …

 

 

OBJEKTIF  TRAINING

Setelah mengikuti pelatihan ini, maka peserta dapat :
a.    Memahami managemen Frekuensi di Indonesia
b.    Memahami teknologi WiMAX dan Sub WiMAX
c.    Memahami layanan yang dapat disediakan WiMAX dan Sub WiMAX
d.    Mengukur unjuk kerja WiMAX dan Sub WiMAX
e.    Integrasi atau interkoneksi sistem

 

TUJUAN

Membantu pengambil keputusan, Regulator, Manager Bisnis dan Operasional dalam bidang Telekomunikasi untuk memahami layanan dan peluang bisnis broadband radio (WiMAX).

 

SIAPA SEBAIKNYA MENGHADIRI TRAINING INI?

Peserta pelatihan adalah pengambil keputusan, Regulator, Manager Bisnis dan Operasional dalam bidang Telekomunikasi.

 

PERSYARATAN PESERTA

Peserta memiliki pengetahuan dasar tentang sistem telekomunikasi.

 

MATERI TRAINING  WIMAX DAN SUB WIMAX

1.    Pemahaman WiMAX

  • Broadband Wireless Access
  • Teknologi WiMAX
  • Standar WiMAX
  • Forum WiMAX
  • Regulasi Broadband Wireless Access

2.    Solusi WiMAX dan Sub WiMAX

  • Managemen Frekuensi
  •  LOS dan NLOS
  • Aplikasi WiMAX (MAN, Access, Backhaul dan Rural)

3.    Bisnis WiMAX

  • Pasar WiMAX (tipe, segmentasi dan struktur)
  • Bisnis model dan analisis ekonomis WiMAX

4.    Strategi WiMAX

  • Service Provider
  • Vendor (Manufaktur chip dan system)
  • Pemerintah dan Badan Regulasi

 

INSTRUCTOR :

Dr. Ir. Ian Josef Matheus Edward, MT

Dr. Ir. Ian Josef Matheus Edward, MT adalah praktisi IT semenjak tahun 1993, seorang dosen Teknik Elektro ITB yang menamatkan gelar Doktornya di Manajemen Telekomunikasi Teknik Elektro Universitas Indonesia. Beliau juga seorang Project Manager riset bersama pengembangan system radio non line of sight untuk daerah rural RDC Telkom, Project Manager Konsultasi radio Trunking untuk Oil Company, Team Wind Energy, Telemetry and Telecommunication Systems – International Project, Dubai dan India juga Team Telecommunication System Project Laos. Beliau adalah penanggung jawab pelatihan IT Untuk Pertamina, Bank Indonesia, BRI dan Exelcomindo.

 

TEMPAT TRAINING

Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll

 

TRAINING DURATION

3 day

 

JADWAL TRAINING 2019

  1. 30 Jan 2019-01 Feb 2019
  2. 25 Feb 2019-27 Feb 2019
  3. 25 Mar 2019-27 Mar 2019
  4. 03 Apr 2019-05 Apr 2019
  5. 27 Mei 2019-29 Mei 2019
  6. 24 Jun 2019-26 Jun 2019
  7. 31 Jul 2019-02 Agust 2019
  8. 26 Agust 2019-28 Agust 2019
  9. 23 Sep 2019-25 Sep 2019
  10. 30 Okt 2019-01 Nop 2019
  11. 25 Nop 2019-27 Nop 2019
  12. 11 Des 2019-13 Des 2019

 

INVESTATION PRICE/PERSON :

  1. 6.500.000/peserta (bayar penuh) atau
  2. 6.250.000/peserta (early bird, yang membayar 1 minggu sebelum training) atau
  3. 5.950.000/peserta (peserta bergroup yang terdiri dari 3 peserta atau lebih dari 1 perusahaan yang sama)

 

FACILITIES FOR PARTICIPANTS:

1.    Training Module
2.    Flash disk  contains training material
3.    Certificate
4.    Stationeries: NoteBook and Ballpoint
5.    T-Shirt
6.    Backpack
7.    Training Photo
8.    Training room with full AC facilities and multimedia
9.    Once lunch and twice coffeebreak every day of training
10.    Qualified instructor
11.    Transportation for participants from hotel of participants to/from hotel of training (if minimal number of participants from one company is 4 persons)

 

TEKNOLOGI DAN BISNIS DI WIMAX DAN SUB WIMAX

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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ENTERPRISE RESOURCES PLANNING

ACARA

09 – 11 Januari 2019 | IDR 6.750.000 per peserta di Yogyakarta
16 – 18 Januari 2019 | IDR 6.750.000 per peserta di Yogyakarta
22 – 24 Januari 2019 | IDR 6.750.000 per peserta di Yogyakarta
13 – 15 Februari 2019 | IDR 6.750.000 per peserta di Yogyakarta

Jadwal Training 2019 Selanjutnya …

 

 

ENTERPRISE RESOURCES PLANNING TRAINING DESCRIPTION

Persaingan di dunia bisnis semakin kompleks, dan salahsatu cara untuk memenangkan persaingan sekaligus mengefisienkan proses oeprasional dengan cara mengintegrasikan sistem informasi, peningkatan efisiensi dari sistem informasi untuk menghasilkan manajemen yang lebih efisien dalam business processes, sehingga daya saing perusahaan akan meningkat. Enterprise Resources Planning merupakan sebuah teknologi system informasi terintegrasi yang digunakan oleh perusahaan dalam meningkatkan kinerja perusahaan. Beberapa survey lapangan menunjukkan bahwa implementasi ERP dapat meningkatkan dengan cepat kinerja perusahaan dan beberapa mengalami kegagalan, sehingga dapat merusak sistem perusahaan. Keberhasilan ini dicapai dengan kesuksesan implementasi ERP yang ditentukan oleh key user (tim project ERP).

 

ENTERPRISE RESOURCES PLANNING TRAINING OBJECTIVES

  1. Memahami prinsip, konsep, dan manfaat system terintegrasi dengan konsep ERP
  2. Memahami cara kerja aplikasi Enterprise Resources Planning (ERP)
  3. Memahami konsep arsitektur pengembangan system
  4. Memahami tahapan pengembangan system dan modul
  5. Memahami bagaimana proses menyeleksi, memilih, dan mengevaluasi kinerja provider IT

 

ENTERPRISE RESOURCES PLANNING TRAINING OUTLINES

1.  ERP review

  • a)    Supply Chain strategy
  • b)    Business Process Re-Engineering
  • c)    Change management
  • d)    Evaluasi system solusi ERP
  • e)    Kendala dalam pengembangan Enterprise Resources Planning (ERP)
  • f)    Success story and failure story

2.  Business Process and Operations Flowchart

  • a)    Supply Chain Management
  • b)    Purchasing/Procurement
  • c)    Marketing/Sales
  • d)    GA and Administration
  • e)    Finance
  • f)    HRD
  • g)    Audit and Compliance
  • h)    Management

3.  Features Ideal ERP

  • a)     Program ideal dalam kerangka ERP
  • b)     Customer Relationship Management
  • c)      Supplier/Vendor Integration
  • d)     Otomatisasi KPI
  • e)     Reporting system

4.  Seleksi Vendor IT

  • a)    Identifikasi calon Vendor
  • b)    Evaluasi harga penawaran
  • c)    Evaluasi features dan spesifikasi program
  • d)    Seleksi dan evaluasi kapasitas calon Vendor
  • e)    Terms and conditions

5.  Arsitektur System ERP

  • a)    Arsitektur model ERP
  • b)    Membangun modul ERP yang ideal
  • c)    User friendly program
  • d)    Fleksibilitas pengembangan program

6.  Interface Modul

  • a)     Konsep interface modul
  • b)     Benefit interface modul
  • c)      Resiko dan kendala interface modul
  • d)     Kiat pengembangan interface modul

7.  Konfigurasi system ERP

  • a)    Konfigurasi hardware
  • b)    Konfigurasi software
  • c)    Konfigurasi fasilitas mobile access and notifications

8.  Security System dan Audit

  • a)    Keamanan system
  • b)    Open sources dan resikonya
  • c)    Kontrol dan proteksi system
  • d)    Level akses user
  • e)    IT Audit

9.  Demo modul ERP di Lab ERP

  • a)     Demo aplikasi Enterprise Resources Planning (ERP) yang dikembangkan oleh Trainer IT
  • b)     Peserta mencoba menggunakan modul tersebut
  • c)   Peserta berdiskusi dengan nara sumber tentang bagaimana tampilan, konfigurasi system, menu program, biaya investasi, dan cara mengembangkan modul
    Enterprise Resources Planning (ERP) yang ideal

 

INSTRUCTOR

Dr. Patisina, ST., M.Eng., CI., HRBP., CT., NLP.

 

WHO SHOULD ATTEND?

  1. Supply Chain/Logistik, Procurement/Purchasing, PPIC, Produksi, Komite Pembelian,
  2. MIS, System Analyst, dan IT
  3. Internal Auditor, Compliance Unit
  4. Supervisor/Manager yang terlibat dalam proses procurement dan pengembangan system
  5. Serta siapa saja yang ingin meningkatkan kompetensi mereka di bidang ini.

 

METHOD

Lecturing, workshop, interactive discussion, sharing and case study.

 

JADWAL TRAINING 2019

  • 9 – 11 Januari 2019
  • 16 – 18 Januari 2019
  • 22 – 24 Januari 2019
  • 13 – 15 Februari 2019
  • 20 – 22 Februari 2019
  • 15 – 27 Februari 2019
  • 13 – 15 Maret 2019
  • 20 – 22 Maret 2019
  • 27 – 29 Maret 2019
  • 8 – 10 April 2019
  • 16 – 18 April 2019
  • 22 – 24 April 2019
  • 15 – 17 Mei 2019
  • 22 – 24 Mei 2019
  • 27 – 29 Mei 2019
  • 19 – 21 Juni 2019
  • 25 – 27 Juni 2019
  • 10 – 12 Juli 2019
  • 17 – 19 Juli 2019
  • 29 – 31 Juli 2019
  • 14 – 16 Agustus 2019
  • 21 – 23 Agustus 2019
  • 28 – 30 Agustus 2019
  • 11 – 13 September 2019
  • 18 – 20 September 2019
  • 25 – 27 September 2019
  • 9 – 11 oktober 2019
  • 16 – 18 Oktober 2019
  • 23 – 25 Oktober 2019
  • 6 – 8 November 2019
  • 13 – 15 November 2019
  • 20 – 22 November 2019
  • 4 – 6 Desember 2019
  • 11 – 13 Desember 2019
  • 18 – 20 Desember 2019

HotelHorison Yogyakarta | Yogyakarta
Hotel the 101 Tugu| Yogyakarta
HotelPhoenix| Yogyakarta

 

TRAINING FEE ENTERPRISE RESOURCES PLANNING

  • Biaya training IDR 6.750.000 per peserta – Non-residential, belum termasuk pajak. Pelaksanaan di Yogyakarta minimal peserta 2 orang.
  • Venue training lain: Bandung, Surabaya, Malang, Bali, Lombok, Batam, dengan minimal peserta 4 orang. Biaya investasi – call

 

FACILITIES   

  • Training Modul,
  • Exclusive Backpack,
  • Stationeries,
  • Sertifikat Training,
  • Exclusive Polo shirt atau jaket,
  • Flashdisk berisi materi training,
  • 2x coffee break dan makan siang,
  • Picking-up service dari Bandara ke hotel/training venue (Minimal 2  orang peserta dari perusahaan yang sama).

ENTERPRISE RESOURCES PLANNING  

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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CISA: CERTIFIED INFORMATION SYSTEMS AUDITOR

EVENT

07 – 11 January 2019 | Rp 10.000.000 at Kuningan, Jakarta Selatan
11 – 15 February 2019 | Rp 10.000.000 at Kuningan, Jakarta Selatan
11 – 15 March 2019 | Rp 10.000.000 at Kuningan, Jakarta Selatan
08 – 12 April 2019 | Rp 10.000.000 at Kuningan, Jakarta Selatan

Jadwal Training 2019 Selanjutnya …

 

 

CISA Program Description

The CISA designation is a globally recognized certification for IS audit control, assurance and security professionals. Being CISA-certified showcases your audit experience, skills and knowledge, and demonstrates you are capable to manage vulnerabilities, ensure compliance and institute controls within the enterprise.

This program also prepares the participants for the CISA Examination sponsored by ISACA and provides expert knowledge in controlling, monitoring, and assessing an organization’s IT systems. An increasing number of businesses and organizations recognize CISA training as the standard for auditing practices and they actively seek CISAs to maintain the security and smooth operation of their systems.

 

CISA Program Objectives

The objective of this program is to develop an understanding of the scope and areas to be tested in the forthcoming CISA examination, and to prepare the participants for the exam.


CISA Program Target Audience

  • CISA program is for IS/IT Auditors
  • IS/IT Consultants
  • IS/IT Audit Managers
  • Security Professionals and
  • Non IT Auditors who desiring to learn IT Audit methodologies to pass CISA exam and become CISA certified professionals



CISA Program Duration

This Program is a 5 days of intensive training class

 

Requirement

Have a minimum five years of experience with audit, IT system, and security of information systems, systems administration experience, familiarity with TCP/IP and an understanding of UNIX, Linux, and windows.


CISA Program Assessment

At the end of the program, the participants will be assessed with CISA exam simulation


CISA PROGRAM MODULES

Program Module

Module 1 : The Process of Auditing Information Systems

  • Management of the IS Audit Function
  • ISACA IT Audit and Assurance Standards and Guidelines
  • Risk Analysis
  • Internal Controls
  • Performing an IS Audit
  • Control Self-Assessment
  • The Evolving IS Audit Process

Module 2 : Governance and Management of IT

  • Corporate Governance
  • IT Governance
  • Information Technology Monitoring and Assurance Practices for Board and Senior Management
  • Information Systems Strategy
  • Maturity and Process Improvement Models
  • IT Investment and Allocation Practices
  • Policies and Procedures
  • Risk Management
  • IS Management Practices
  • IS Organizational Structure and Implementation
  • Business Continuity Planning
  • Auditing Business Continuity

Module 3 : Information Systems Acquisition, Development, and Implementation

  • Business Realization
  • Project Management Structure
  • Project Management Practices
  • Business Application Development
  • Business Application Systems
  • Alternative Forms of Software Project Organization
  • Alternative Development Methods
  • Infrastructure Development / Acquisition Practices
  • Information Systems Maintenance Practices
  • System Development Tools and Productivity Aids
  • Process Improvement Practices
  • Application Controls
  • Auditing Application Controls
  • Auditing Systems Development, Acquisition, and Maintenance

Module 4 : Information Systems Operations, Maintenance, and Support

  • Information Systems Operations
  • Information Systems Hardware
  • IS Architecture and Software
  • IS Network Infrastructure
  • Auditing Infrastructure and Operations
  • Disaster Recovery Planning

Module 5 : Protection of Information Assets

  • Importance of Information Security Management
  • Logical Access
  • Network Infrastructure Security
  • Auditing Information Security Management Framework
  • Auditing Network Infrastructure Security
  • Environmental Exposures and Controls
  • Physical Access Exposures and Controls
  • Mobile Computing

Module 6: Exam Preparation

 

VENUE AND TIME

  • 07 – 11 January 2019
  • 11 – 15 February 2019
  • 11 – 15 March 2019
  • 08 – 12 April 2019
  • 06 – 10 May 2019
  • 10 – 14 June 2019
  • 01 – 05 July 2019
  • 05 – 09 August 2019
  • 02 – 06 September 2019
  • 07 – 11 October 2019
  • 04 – 08 November 2019
  • 02 – 06 December 2019
  • Time:  09.00AM – 05.00PM

Venue: AXA Tower Kuningan City, Jakarta Selatan



PRICING AND TRAINING PACKAGES CISA

IDR 10.000.000



TRAINING PACKAGES CISA

  • Courseware
  • Certificate of Attendance
  • Lunch and Coffee Break
  • Stationery
  • Exclusive Souvenir

 

CISA – CERTIFIED INFORMATION SYSTEMS AUDITOR

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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CISA – CERTIFIED INTERNATIONAL INFORMATION SYSTEM AUDITOR *International Certification by American Academy*

EVENT

10 – 12 Desember 2018 | USD 1,350.- at Yogyakarta
10 – 12 Desember 2018 | USD 1,450.- at Bandung/ Jakarta/ Surabaya
10 – 12 Desember 2018 | USD 1,550.- at Bali/ Batam/ Balikpapan/ Manado

26 – 28 Desember 2018 | USD 1,350 at Hotel Ibis Malioboro, Yogyakarta

Jadwal Training 2018 Selanjutnya …

02 – 04 Januari 2019 | USD 1,350.- at Yogyakarta
02 – 04 Januari 2019 | USD 1,450.- at Bandung/ Jakarta/ Surabaya

Jadwal Training 2019 Selanjutnya …

 

Background Training CISA – Certified International Information System Auditor

The credential of a professionals I.S auditor is valuable. This course delves into the unique challenges of managing an audit and the knowledge necessary to complete the task.

Information system auditors take up where the financial auditors do not tread-into the design and implementation effectiveness and operation effectiveness of information system. The course will focus on general computer control, application level control auditing as well introducing of risk based management approach.

The course is also designed to help candidates familiar with IT audit concepts and rules for regulatory compliance under Sarbanes-Oxely (corporations), Gramm-Leach-Biley and FFIEC (both financial), FISMA (government), HIPAA (medical records), SCADA (utilities) and other regulators.

The course will also help you to become a true management consultant in IT audit filed and will help you well prepared for the American Academy  examination, which offered by American I.S Audit and control Association.

The instructor-led classroom training covers the CISA body of knowledge to build a working understanding of the material.

The training course will cover topics such as auditor responsibilities, scope, audit charter, technical material, privacy requirements, for CISA exam preparation. The course has updated the contens to reflect the new subject material of  the  CISA exam.

 

Objectives Training CISA – Certified International Information System Auditor

At the completion of this course, the participants shall have comprehensive undertandingand knowledge in Information System and Technology Audit and encompassing such as:

  • Participants shall obtain an expanded understanding the role of IT auditors in evaluating IT-related operational and control risk and in assessing the appropriateness and adequacy of management control practices and IT-related controls inside participants’ organization
  • Participants shall obtain the capability in conducting IT audit and implement techniques in performing assurance, attestation, and audit engagements
  • Participants shall obtain an expanded familiarity with the principle references in IT governance, control and security as related to IT audit
  • Participants shall obtain the working ability to plan, conduct, and report on information technology audits
  • Participants shall obtain an understanding of the role of IT auditors regarding IT-related compliance and regulatory audits, such as evaluating control standards
  • Participants shall be prepared and throughly confident upon themselves to take CISA professional certificate examination

Contents Training CISA – Certified International Information System Auditor

  1. Module 1 – IS Audit Process
  2. Module 2 – IT Governance
  3. Module 3 – System and Infrastructure Life Cycle
  4. Module 4 – IT Service Delivery and Support
  5. Module 5 – Protection of Information Assets
  6. Module 6 – Business Continuity Plan
  7. Module 7 – Ensuring Requirements Quality
  8. Case Studies

 

Audience:

Individuals involving in the audit activities and has strong inclination to certify his auditing competence based on ISACA standard.

 

Training Methods CISA

  • Presentation
  • Discussion
  • Case Study

 

Jadwal Training 2018 

Hotel Ibis Malioboro, Yogyakarta
Hotel Santika Kuta,Bali
Hotel Nagoya Plaza, Batam
Hotel Fave, Balikpapan
Hotel Aston, Manado
Hotel Gino Ferucci ,Bandung
Hotel Santika Pandegiling, Surabaya
Hotel Ibis Kemayoran, Jakarta

  • 10 – 12 Desember 2018
  • 17 – 19 Desember 2018
  • 26 – 28 Desember 2018

 

TRAINING TIME & VENUE 2019

Hotel Ibis Malioboro, Yogyakarta
Hotel Santika Kuta,Bali
Hotel Nagoya Plaza, Batam
Hotel Fave, Balikpapan
Hotel Aston, Manado
Hotel Gino Ferucci ,Bandung
Hotel Santika Pandegiling, Surabaya
Hotel Ibis Kemayoran, Jakarta

  • 02 – 04 Januari 2019
  • 07 – 09 Januari 2019
  • 14 – 16 Januari 2019
  • 21 – 23 Januari 2019
  • 28 – 30 Januari 2019
  • 06 – 08 Februari 2019
  • 11 – 13 Februari 2019
  • 18 – 20 Februari 2019
  • 25 – 27 Februari 2019
  • 04 – 06 Maret 2019
  • 11 – 13 Maret 2019
  • 18 – 20 Maret 2019
  • 25 – 27 Maret 2019
  • 01 – 02 April 2019
  • 08 – 10 April 2019
  • 15 – 17 April 2019
  • 22 – 24 April 2019
  • 29 – 30 April 2019
  • 06 – 08 Mei 2019
  • 13 – 15 Mei 2019
  • 20 – 22 Mei 2019
  • 27 – 29 Mei 2019
  • 10 – 12 Juni 2019
  • 17 – 19 Juni 2019
  • 24 – 26 Juni 2019
  • 01 – 03 Juli 2019
  • 08 – 10 Juli 2019
  • 15 – 17 Juli 2019
  • 22 – 24 Juli 2019
  • 29 – 31 Juli 2019
  • 05 – 07 Agustus 2019
  • 13 – 15 Agustus 2019
  • 19 – 21 Agustus 2019
  • 26 – 28 Agustus 2019
  • 02 – 04 September 2019
  • 09 – 11 September 2019
  • 16 – 18 September 2019
  • 23 – 25 September 2019
  • 30 September – 02 Oktober 2019
  • 07 – 09 Oktober 2019
  • 14 – 16 Oktober 2019
  • 21 – 23 Oktober 2019
  • 28 – 30 Oktober 2019
  • 04 – 06 November 2019
  • 11 – 13 November 2019
  • 18 – 20 November 2019
  • 25 – 27 November 2019
  • 02 – 04 Desember 2019
  • 09 – 11 Desember 2019
  • 16 – 18 Desember 2019
  • 23 – 24 Desember 2019
  • 30 – 31 Desember 2019

 

Investment dan Facilities

Course, Exam & Certification (Non Residential)

  • USD 1,350.- per participant in Yogyakarta
  • USD 1,450.- per participant in Bandung, Jakarta and Surabaya
  • USD 1,550.- per participant in Bali, Batam, Manado and Balikpapan
  • Handbook and stationary
  • International Certification (if the participants pass the exam)

 

Lead Instructor

Dr. Ir. Fauzi Hasan. MM, MBA, and Team

 

CERTIFIED INTERNATIONAL INFORMATION SYSTEM AUDITOR  (CISA) – International Certification

 

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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ITIL® Operational Support & Analysis

Event

11 – 15 February 2019 | IDR 22.000.000 at Kuningan, Jakarta Selatan
15 – 19 April 2019 | IDR 22.000.000 at Kuningan, Jakarta Selatan
17 – 21 June 2019 | IDR 22.000.000 at Kuningan, Jakarta Selatan
05 – 09 August 2019 | IDR 22.000.000 at Kuningan, Jakarta Selatan

Jadwal Training 2019 Selanjutnya …




Program Description:

The ITIL® Intermediate Qualification: Operational Support and Analysis (OSA) certificate is a free-standing qualification but is also part of the ITIL Intermediate Capability stream and one of the modules that leads to the ITIL Expert Certificate in IT Service Management (ITSM). The purpose of this training modules and certificate is to impart knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications. The ITIL Certificate in Operational Support and Analysis is intended to enable the holders of the certificate to apply the OSA practices in resolution and support of the Service Management Lifecycle.



Program Objectives:

At the end of the program, the participants will be able to:

  • Define the value to business of OSA activities and how it support the Service Lifecycle
  • Optimize Service Operation performance
  • Understand how the processes in OSA interact with other Service Lifecycle processes
  • Use and measure OSA processes, activities, and functions to achieve operational excellence
  • Understand the importance of IT security and its contributions to OSA
  • Understand the technology and implementation considerations surrounding OSA
  • Understand challenges, critical success factors, and risks associated with OSA
  • Define detectable occurrences of significance for IT Infrastructure Management or the delivery of an IT service in event management
  • Capable to bring services back to normal operations as soon as possible and according to agreed service levels in incident management
  • Fulfill a request providing quick and effective access to standard services to improve business productivity or the quality of business services and products in request fulfillment
  • Prevent problems and incidents from happening, eliminating recurring incidents, and minimizing the impact of incidents that cannot be prevented in problem management
  • Grants authorized users the rights to use a service while preventing access to non-authorized users in access management



ITIL® Operational Support & Analysis Program Modules:

Module 1 : Introduction

  • Course introduction
  • OSA course objectives
  • Service operation purpose and objectives
  • Service operation scope, processes, functions
  • Service operation value to the business
  • IT Service Management
  • Service value
  • Value creation
  • Combined effects of utility and warranty
  • Monitor and measure
  • Optimizing service performance
  • What is a process
  • Organizing ITSM
  • The ITIL certification scheme

Module 2 : Event Management

  • Purpose, objectives, scope, value
  • Principles and concepts
  • Activities, interfaces
  • Triggers, inputs, outputs,
  • Information management
  • Metric, challenges
  • CSF’s and risks

Module 3 : Service Desk

  • Benefits, objectives
  • Responsibilities and structure
  • Staffing and metrics
  • Outsourcing

Module 4 : Incident Management

  • Purpose, objectives, scope, value
  • Principles and concepts
  • Activities, interfaces
  • Triggers, inputs, outputs,
  • Information management
  • Metric, challenges
  • CSF’s and risks

Module 5 : Problem Management

  • Purpose, objectives, scope, value
  • Principles and concepts
  • Activities, interfaces
  • Triggers, inputs, outputs,
  • Information management
  • Metric, challenges
  • CSF’s and risks

Module 6 : Request Fulfillment

  • Purpose, objectives, scope, value
  • Principles and concepts
  • Activities, interfaces
  • Triggers, inputs, outputs,
  • Information management
  • Metric, challenges
  • CSF’s and risks

Module 7 : Access Management

  • Purpose, objectives, scope, value
  • Principles and concepts
  • Activities, interfaces
  • Triggers, inputs, outputs,
  • Information management
  • Metric, challenges
  • CSF’s and risks

Module 8 : Functions

  • Service Desk
  • Technical management
  • IT operations management
  • Applications management

Module 9 : Technology and Implementation Considerations

  • Generic tool requirements
  • Evaluation criteria
  • Service operation and project management
  • Challenges, CSF’s, and risks

Module 10 : Appendices

  • Business case study and exercises
  • Mock exams and rationale
  • Glossary
  • Forms


Target Audience:

IT Managers, Operational staffs, and anyone who require a deeper knowledge of or involved in the Operational Support & Analysis cluster of processes and functions.


Duration

This program is 5 days of intensive training class.


Requirement

An ITIL® Foundation certificate is required and preferably two years of work experience in an IT Service Management environment.


Assessment

At the end of the program, the participants will be assessed with 90 minutes of ITIL® Operational Support and Analysis Exam.


Award

ITIL® Operational Support and Analysis Certification will be awarded upon successfully passing the exam from APMG International (ITIL Accredited Examination Institute – UK)



SCHEDULE

  • 11 – 15 February 2019
  • 15 – 19 April 2019
  • 17 – 21 June 2019
  • 05 – 09 August 2019
  • 07 – 11 October 2019
  • 02 – 06 December 2019



VENUE AND TIME

Time                : 09.00AM – 05.00PM

Venue             : AXA Tower Kuningan City, Jakarta Selatan



INVESTMENT

Rp. 22.000.000



ITIL® Operational Support & Analysis

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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ITIL® Service Transition

Event

21 – 24 January 2019 | Fee at proposal | Kuningan, Jakarta Selatan
25 – 28 March 2019 | Fee at proposal | Kuningan, Jakarta Selatan
06 – 09 May 2019 | Fee at proposal | Kuningan, Jakarta Selatan
15 – 18 July 2019 | Fee at proposal | Kuningan, Jakarta Selatan

Jadwal Training 2019 Selanjutnya …




Program Description:

The ITIL® ST (Service Transition) course is part of the ITIL Intermediate Lifecycle stream. The course prepares candidates to take the ITIL Service Transition Intermediate exam as well as providing valuable knowledge that can be implemented in the workplace. The Service Transition Certificate is a free-standing qualification but is also part of the ITIL Intermediate Lifecycle stream. It is one of the modules that leads to the ITIL Expert Certificate in IT Service Management (ITSM). The purpose of this module, exam, and certificate is to impart, test, and validate the knowledge on industry practices in IT Service Management as documented in the ITIL Service Transition publication.



Program Objectives:

At the end of the program, the participants will be able to:

  • Understand the ITIL Service Transition
  • Know and understand the Service Transition principles and processes
  • Manage people through service transitions
  • Organize for Service Transition
  • Identify the challenges, critical success factors, and risks
  • Implement and improve on Service Transition



Target Audience:

CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, and IT security managers who require a detailed understanding of the ITIL Service Transition phase of the Lifecycle and the affected processes, functions and activities, and the application.



Duration:

This program is 4 days of intensive training class.



Requirement:

An ITIL® Foundation certificate is required and preferably two years of work experience in an IT Service Management environment.



Assessment:

At the end of the program, the participants will be assessed with 90 minutes of ITIL® Service Transition Exam.



Award:

ITIL® Service Transition Certification will be awarded upon successfully passing the exam from APMG International (ITIL Accredited Examination Institute – UK)



Program Modules:

Module 1 : Introduction

  • Service Transition introduction
  • Purpose and objectives
  • Scope of Service Transition
  • Service Transition processes
  • Value to business
  • Context of Service Transition
  • Service Transition inputs and outputs
  • The ITIL certification scheme
  • The exam format

Module 2 : Principles

  • Service Transition contents
  • Principles and policies
  • Best practices
  • Optimizing Service Transition performance
  • Metrics for alignment with Business and IT plans
  • Metrics for Service Transition

Module 3 : Processes

  • Transition planning and support
  • Change management
  • Service asset and configuration management
  • Release and deployment management
  • Service validation and testing
  • Service evaluation

Module 4 : Activities

  • Communication
  • Organizational change
  • Organizational change products
  • Planning/implementing change
  • Resistance to change
  • Stakeholder management

Module 5 : Roles and Responsibilities

  • Introduction
  • Process owner
  • Service owner
  • Organizational context
  • Relationship with other lifecycle stages
  • Key roles and responsibilities

Module 6 : Technology Considerations

  • Considerations of technology
  • Service Transition support tools
  • ITSM technology
  • Knowledge management tools
  • Collaboration – communities and workflow management
  • Configuration management system

Module 7 : Implementation and Improvement

  • Justifying Service Transition
  • Designing Service Transition
  • Introducing Service Transition
  • Cultural change
  • Risks and value
  • Implementation challenges, CSF’s and risks
  • Services Transition under difficult circumstances
  • Integrated Service Transition processes
  • Service Transition in a virtual cloud environment

Module 8 : Appendices

  • Business case study and exercises
  • Sample exams
  • Glossary & acronyms
  • Feedback
  • Recap



VENUE AND TIME

  • Time                      :  09.00AM – 05.00PM
  • Venue                  :  AXA Tower Kuningan City, Jakarta Selatan

 

SCHEDULE

  • 21 – 24 January 2019
  • 25 – 28 March 2019
  • 06 – 09 May 2019
  • 15 – 18 July 2019
  • 23 – 26 September 2019
  • 25 – 28 November 2019



ITIL® Service Transition

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
  1. JENIS INFORMASI/TRAINING
  2. (required)
  3. (required)
  4. DATA PRIBADI
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. DATA PRE REGISTRATION (Tidak Mengikat)
  12. (required)
  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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ITIL® Service Strategy

Event

14 – 17 January 2019 | Fee at proposal | Kuningan, Jakarta Selatan
11 – 14 March 2019 | Fee at proposal | Kuningan, Jakarta Selatan
13 – 16 May 2019 | Fee at proposal | Kuningan, Jakarta Selatan
08 – 11 July 2019 | Fee at proposal | Kuningan, Jakarta Selatan

Jadwal Training 2019 Selanjutnya …

 



Program Description

The ITIL® SS (Service Strategy) course is part of the ITIL Intermediate Lifecycle stream. The course prepares candidates to take the ITIL Service Strategy Intermediate exam as well as providing valuable knowledge that can be implemented in the workplace. The Service Strategy Certificate is a free-standing qualification but is also part of the ITIL Intermediate Lifecycle stream. It is one of the modules that leads to the ITIL Expert Certificate in IT Service Management (ITSM). The purpose of this module, exam, and certificate is to impart, test, and validate the knowledge on industry practices in IT Service Management as documented in the ITIL Service Strategy publication.



Program Objectives

At the end of the program, the participants will be able to:

  • Understand the ITIL Service Strategy
  • Know and understand the Service Strategy principles and processes
  • Able to do governance on IT based on Service Strategy
  • Organize the service management for Service Strategy
  • Identify the challenges, critical success factors, and risks
  • Implement the Service Strategy



Target Audience

CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, and IT security managers involved in the ongoing management, coordination, and integration of strategizing activities within the Service Lifecycle.


Duration

This program is 4 days of intensive training class.


Requirement

An ITIL® Foundation certificate is required and preferably two years of work experience in an IT Service Management environment.


Assessment

At the end of the program, the participants will be assessed with 90 minutes of ITIL® Service Strategy Exam.


Award

ITIL® Service Strategy Certification will be awarded upon successfully passing the exam from APMG International (ITIL Accredited Examination Institute – UK)

 

ITIL® Service Strategy Program Modules

Module 1 : Introduction

  • Purpose and objectives
  • Scope of Service Strategy
  • Service Strategy processes
  • Value to the business
  • Context of Service Strategy

Module 2 : Principles

  • Basic Approach
  • Strategy and opposing dynamics
  • The four P’s
  • Outcomes and outputs
  • Services, value, utility, and warranty
  • Assets – customer, service, and strategic
  • Service providers
  • Defining services
  • Strategies for customer satisfaction
  • Service economics
  • Sourcing strategy
  • Inputs and outputs with the service lifecycle

Module 3 : Processes

  • Purpose and objectives
  • Scope
  • Value to business
  • Policies, principles, and basic concepts
  • Activities, methods, and techniques
  • Triggers, input, outputs, and interfaces
  • Critical success factors and key performance indicators
  • Challenges and risks

Module 4 : Governance

  • Governance
  • Strategy for governance
  • Evaluate, direct, monitor
  • Governance framework
  • What is IT Governance
  • Governance bodies
  • How Service Strategy relates to governance

Module 5 : Organization

  • Organizational development
  • Organizational departmentalization
  • Organizational design
  • Role of service owner
  • Strategy, portfolio, financial, and demand roles

Module 6 : Technology Considerations

  • Service automation
  • Service interfaces

Module 7 : Implementing Service Strategy

  • Implementation throughout the lifecycle
  • Following the lifecycle approach
  • Impact of Service Strategy

Module 8 : Challenges, Critical Success Factors, & Risks

  • Challenges
  • Risks
  • Critical Success Factors

Module 9 : Appendices

  • Business case study and exercises
  • Sample exams
  • Glossary and acronyms
  • Forms



VENUE AND TIME

  • Time:  09.00AM – 05.00 PM
  • Venue:  AXA Tower 37th Floor Kuningan City, Jl. Prof. Dr. Satrio Kav. 18, Setiabudi – Kuningan, Jakarta Selatan

 

SCHEDULE

  • 14 – 17 January 2019
  • 11 – 14 March 2019
  • 13 – 16 May 2019
  • 08 – 11 July 2019
  • 02 – 05 September 2019
  • 11 – 14 November 2019

 
ITIL® Service Strategy

Formulir Pra-Pendaftaran Public Training / Permintaan Informasi Lebih Lanjut
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  11. DATA PRE REGISTRATION (Tidak Mengikat)
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  13. PESAN UNTUK PENYELENGGARA TRAINING
 

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